Why do we pay for 'service' when it's this poor?

[captain53]

Originally Posted by neoflex

Lowes made me laugh this weekend. They had one of those tent type gazebos. 10' x 12' and the sign said $20 for assembly. We happen to be in the market for one since ours collapsed from the weight of ice this past winter. So I asked the guy working at Lowes "So you guys come to the house and assemble it correct?" His response was "No, we assemble it here and you bring it home pre-assembled." Me "Seriously?" Him, "Yeah Why?" Me "So if that is the case just how do you suppose I transport it, it's 10' x 12'?" Him, "Yeah, it is pretty big and probably wouldn't fit on a flat bed." Me "So do you guys rent choppers so I can fly it to the house. Him "Ah no" Me "OK, well thanks anyway." At this point he was not amused but just how does Lowes expect a person to transport this monstrosity?