Debit Card Fraud

Starscream · 03-30-2011, 08:13 AM

Quote:

Originally Posted by icehog3

FYI...the banks have the victim make a report with their local police department. They may put the amount stolen on "hold" against your balance, just until their investigation is through ( longest I have seen is a couple weeks)....then they do not hold you liable. One thing I would do if what you are saying holds true, is find another bank immediately.

The 48 hour deal is federal law as far as I know, not bank policy.
I'm having my wife file a police report today.

Quote:

Originally Posted by awsmith4

Your bank should allow you to contest the charges and you should get it back.

A few years ago I was driving to North Carolina when I got a call asking if I had just bought gas in Montreal. It took a few days to straighten out but I got the funds back.

Was that with a Debit Card or Credit Card?

Quote:

Originally Posted by Blueface

Is your debit card a Visa?

Yes.

icehog3 · 03-30-2011, 08:17 AM

Quote:

Originally Posted by Starscream

The 48 hour deal is federal law as far as I know, not bank policy.

Apparently the banks can have a friendlier policy if they choose to, because I haven't seen that happen in the last 15 years, Andy.

Starscream · 03-30-2011, 08:23 AM

Quote:

Originally Posted by icehog3

Apparently the banks can have a friendlier policy if they choose to, because I haven't seen that happen in the last 15 years, Andy.

I haven't personally talked to anyone at the bank. My wife is the one who called. I may have to call and check on it myself. It was her card number that was used, but it's our account, not just hers.

Blueface · 03-30-2011, 08:27 AM

I am confused.
If a Visa debit card, Visa offers protection and you should not be responsible regardless of bank policy.

Starscream · 03-30-2011, 08:29 AM

Quote:

Originally Posted by Blueface

I am confused.
If a Visa debit card, Visa offers protection and you should not be responsible regardless of bank policy.

So should I call Visa and report it with them?

Blueface · 03-30-2011, 08:31 AM

Quote:

Originally Posted by Starscream

So should I call Visa and report it with them?

Your card is serviced by the bank but with Visa as your protection.
I would in fact reach out to see Visa policy for card issued as opposed to bank policy.

fissure · 03-30-2011, 08:34 AM

I bank at a credit union and have had the visa check/debit card stolen. We didn't notice for 4-5 days and never had an issue. Didn't have to get in contact with visa. Our credit union stood behind us and took care of everything, to the tune of ~$800. No questions asked or hoops to jump through. I would be for sure looking for a new place to bank.

Blueface · 03-30-2011, 08:36 AM

Wow.
Interesting.

I have Bank of America for my Visa debit card and they credited me in full, instantly.

48 hours is ridiculous as most don't check accounts daily.
I have email notification of all transactions just in case.

Aero95 · 03-30-2011, 08:45 AM

Quote:

Originally Posted by Starscream

So should I call Visa and report it with them?

No you should just have to call your credit union and they should take it over.What my bank did was start an investigation and after a couple weeks they credited my account back. I would ask to speak to the branch manager since it seems somebody does not know what they are doing.

awsmith4 · 03-30-2011, 08:22 AM

Quote:

Originally Posted by Starscream

Was that with a Debit Card or Credit Card?

.

Debit Card

I am with everyone else, if your bank is willing to lose you over $225 I would move on.

03-30-2011, 08:27 AM	#4
Blueface Gramps 4x's Join Date: Oct 2008 First Name: Horatio Seymore Hiny Location: Boca Raton - North of La Habana Posts: 8,774 Trading: (8)	Re: Debit Card Fraud I am confused. If a Visa debit card, Visa offers protection and you should not be responsible regardless of bank policy. __________________ Little known fact: I am a former member of the Village People - The Indian

03-30-2011, 08:34 AM	#7
fissure DHC Black Ops Join Date: Oct 2008 First Name: Steve Location: Grand Blanc, Mi Posts: 1,184 Trading: (48)	Re: Debit Card Fraud I bank at a credit union and have had the visa check/debit card stolen. We didn't notice for 4-5 days and never had an issue. Didn't have to get in contact with visa. Our credit union stood behind us and took care of everything, to the tune of ~$800. No questions asked or hoops to jump through. I would be for sure looking for a new place to bank.

03-30-2011, 08:36 AM	#8
Blueface Gramps 4x's Join Date: Oct 2008 First Name: Horatio Seymore Hiny Location: Boca Raton - North of La Habana Posts: 8,774 Trading: (8)	Re: Debit Card Fraud Wow. Interesting. I have Bank of America for my Visa debit card and they credited me in full, instantly. 48 hours is ridiculous as most don't check accounts daily. I have email notification of all transactions just in case. __________________ Little known fact: I am a former member of the Village People - The Indian