Debit Card Fraud

icehog3 · 03-30-2011, 08:17 AM

Quote:

Originally Posted by Starscream

The 48 hour deal is federal law as far as I know, not bank policy.

Apparently the banks can have a friendlier policy if they choose to, because I haven't seen that happen in the last 15 years, Andy.

Starscream · 03-30-2011, 08:23 AM

Quote:

Originally Posted by icehog3

Apparently the banks can have a friendlier policy if they choose to, because I haven't seen that happen in the last 15 years, Andy.

I haven't personally talked to anyone at the bank. My wife is the one who called. I may have to call and check on it myself. It was her card number that was used, but it's our account, not just hers.

Blueface · 03-30-2011, 08:27 AM

I am confused.
If a Visa debit card, Visa offers protection and you should not be responsible regardless of bank policy.

Starscream · 03-30-2011, 08:29 AM

Quote:

Originally Posted by Blueface

I am confused.
If a Visa debit card, Visa offers protection and you should not be responsible regardless of bank policy.

So should I call Visa and report it with them?

Blueface · 03-30-2011, 08:31 AM

Quote:

Originally Posted by Starscream

So should I call Visa and report it with them?

Your card is serviced by the bank but with Visa as your protection.
I would in fact reach out to see Visa policy for card issued as opposed to bank policy.

fissure · 03-30-2011, 08:34 AM

I bank at a credit union and have had the visa check/debit card stolen. We didn't notice for 4-5 days and never had an issue. Didn't have to get in contact with visa. Our credit union stood behind us and took care of everything, to the tune of ~$800. No questions asked or hoops to jump through. I would be for sure looking for a new place to bank.

Blueface · 03-30-2011, 08:36 AM

Wow.
Interesting.

I have Bank of America for my Visa debit card and they credited me in full, instantly.

48 hours is ridiculous as most don't check accounts daily.
I have email notification of all transactions just in case.

Aero95 · 03-30-2011, 08:45 AM

Quote:

Originally Posted by Starscream

So should I call Visa and report it with them?

No you should just have to call your credit union and they should take it over.What my bank did was start an investigation and after a couple weeks they credited my account back. I would ask to speak to the branch manager since it seems somebody does not know what they are doing.

03-30-2011, 08:27 AM	#3
Blueface Gramps 4x's Join Date: Oct 2008 First Name: Horatio Seymore Hiny Location: Boca Raton - North of La Habana Posts: 8,774 Trading: (8)	Re: Debit Card Fraud I am confused. If a Visa debit card, Visa offers protection and you should not be responsible regardless of bank policy. __________________ Little known fact: I am a former member of the Village People - The Indian

03-30-2011, 08:34 AM	#6
fissure DHC Black Ops Join Date: Oct 2008 First Name: Steve Location: Grand Blanc, Mi Posts: 1,184 Trading: (48)	Re: Debit Card Fraud I bank at a credit union and have had the visa check/debit card stolen. We didn't notice for 4-5 days and never had an issue. Didn't have to get in contact with visa. Our credit union stood behind us and took care of everything, to the tune of ~$800. No questions asked or hoops to jump through. I would be for sure looking for a new place to bank.

03-30-2011, 08:36 AM	#7
Blueface Gramps 4x's Join Date: Oct 2008 First Name: Horatio Seymore Hiny Location: Boca Raton - North of La Habana Posts: 8,774 Trading: (8)	Re: Debit Card Fraud Wow. Interesting. I have Bank of America for my Visa debit card and they credited me in full, instantly. 48 hours is ridiculous as most don't check accounts daily. I have email notification of all transactions just in case. __________________ Little known fact: I am a former member of the Village People - The Indian