I hate terrible customer service

[pnoon]

Originally Posted by dwoodward

Unless you ordered cubans, then I think it would be safe to assume they got stopped by TSA coming into the country since they now X RAY any package over a certain weight.

I think what you meant to say is "IF you ordered Cubans"
As loki said, TSA does not deal with the packages coming into the country.
As for the X ray practices, your post is meaningless unless you know how much his parcel weighed. "Safe to assume they got stopped"? Not likely.