I hate terrible customer service

[dwoodward]

Originally Posted by elderboy02

Out the vendor. You wouldn't want other people to get screwed, would ya?

Unless you ordered cubans, then I think it would be safe to assume they got stopped by TSA coming into the country since they now X RAY any package over a certain weight.

[loki]

Originally Posted by dwoodward

Unless you ordered cubans, then I think it would be safe to assume they got stopped by TSA coming into the country since they now X RAY any package over a certain weight.

customs, not tsa. lets place our hate for government agencies at the right one

[bobarian]

This kind of post is pretty useless. If you are unwilling to name the retailer then why bother to post? If you are unable to name the vendor due to the constraints of this forum, then I still dont see how this is constructive.

There are always ways to protect yourself, if you failed to use the means available to you then I dont see the problem.

If you chose to violate the law then you also chose to accept the consequences of that action.

If I am mistaken in my assumptions then I apologize, but your vagueness only leads to speculation.

[pnoon]

Originally Posted by bobarian

This kind of post is pretty useless. If you are unwilling to name the retailer then why bother to post? If you are unable to name the vendor due to the constraints of this forum, then I still dont see how this is constructive.

There are always ways to protect yourself, if you failed to use the means available to you then I dont see the problem.

If you chose to violate the law then you also chose to accept the consequences of that action.

If I am mistaken in my assumptions then I apologize, but your vagueness only leads to speculation.

Your post is filled with wisdom, Bob.
However, I think the OP was just looking to rant a bit as opposed to looking for advice on how to deal with the situation.

Originally Posted by OLS

I agree that not naming the vendor is good decorum, we get a ton of rants each year where the guy
sitting at home bears as much blame as the vendor, and yet once the cat is out of the bag, it's too late,
the vendor is "bashed" over something that is more of a newbie customer mistake.

I'm not saying this is the case here. It may or may not be.
Just agreeing with the general statement.

[pnoon]

Originally Posted by dwoodward

Unless you ordered cubans, then I think it would be safe to assume they got stopped by TSA coming into the country since they now X RAY any package over a certain weight.

I think what you meant to say is "IF you ordered Cubans"
As loki said, TSA does not deal with the packages coming into the country.
As for the X ray practices, your post is meaningless unless you know how much his parcel weighed. "Safe to assume they got stopped"? Not likely.