Question about my palio

kelmac07 · 03-11-2010, 06:49 AM

I have a Burlwood and a Black one and they both cut like a champ. You aren't "dragging" your cut are you? By that I mean it should be one swift clip and not hesitating in the middle of the cut, which will cause you to pinch your stick. If not, send it back...Palio has AWESOME customer service.

pnoon · 03-11-2010, 07:11 AM

Quote:

Originally Posted by kelmac07

I have a Burlwood and a Black one and they both cut like a champ. You aren't "dragging" your cut are you? By that I mean it should be one swift clip and not hesitating in the middle of the cut, which will cause you to pinch your stick. If not, send it back...Palio has AWESOME customer service.

This is more common than a dull or defective cutter. Another common "operator error" is pulling away (even slightly) before the cut is complete. This will result in a ragged cut. Every once in a while, I still do this.

kelmac07 · 03-11-2010, 07:13 AM

Quote:

Originally Posted by pnoon

This is more common than a dull or defective cutter. Another common "operator error" is pulling away (even slightly) before the cut is complete. This will result in a ragged cut. Every once in a while, I still do this.

Peter...same here brother!!!

pnoon · 03-11-2010, 07:15 AM

Quote:

Originally Posted by kelmac07

That is the same reaction I have when I am sloppy with my cut.

Kreth · 03-11-2010, 07:23 AM

Quote:

Originally Posted by kelmac07

Peter...same here brother!!!

Noobs.

Posted via Mobile Device

e-man67 · 03-11-2010, 08:13 AM

Maybe I am doing this...not sure

03-22-2010, 08:14 PM

Quote:

Originally Posted by kelmac07

I have a Burlwood and a Black one and they both cut like a champ. You aren't "dragging" your cut are you? By that I mean it should be one swift clip and not hesitating in the middle of the cut, which will cause you to pinch your stick. If not, send it back...Palio has AWESOME customer service.

Sorry about the late reply guys,

Contacted customer service which was advised that they would resolve the problem promptly and too my satisfaction no questions asked.

My problem was not the cutter, it was said above hesitation with the cut slowly trying to cut etc, without hesitation its perfect!

Thanks to you all!

SmokeyJoe · 03-22-2010, 08:40 PM

I love happy endings!

Quote:

Originally Posted by Ty Atkinson

Sorry about the late reply guys,

Contacted customer service which was advised that they would resolve the problem promptly and too my satisfaction no questions asked.

My problem was not the cutter, it was said above hesitation with the cut slowly trying to cut etc, without hesitation its perfect!

Thanks to you all!

MajorCaptSilly · 03-22-2010, 08:55 PM

You don't cut the cigar with your Palio. You take it out, show your friends the shiny cutter, and bite the end off.

MCS

03-11-2010, 06:49 AM	#1
kelmac07 Resident Maduro Whore!! Join Date: Apr 2009 First Name: Mac Location: Newport News, VA Posts: 27,322 Trading: (218)	Re: Question about my palio I have a Burlwood and a Black one and they both cut like a champ. You aren't "dragging" your cut are you? By that I mean it should be one swift clip and not hesitating in the middle of the cut, which will cause you to pinch your stick. If not, send it back...Palio has AWESOME customer service. __________________ Dom in the MLB thread "I could probably get you to wear a Yankee hat for a Maduro!"

03-11-2010, 08:13 AM	#6
e-man67 Big Drunkin Monkey!! Join Date: Mar 2009 First Name: Eric Posts: 1,480 Trading: (29)	Re: Question about my palio Maybe I am doing this...not sure

03-22-2010, 08:55 PM	#9
MajorCaptSilly Sklee Join Date: Oct 2008 First Name: Scott Location: Mishawaka, IN Posts: 2,523 Trading: (30)	Re: Question about my palio You don't cut the cigar with your Palio. You take it out, show your friends the shiny cutter, and bite the end off. MCS __________________ Pillsbury, Minneapolis, Prince, Spoon Bridge and Cherry, coinkydink?