How to deal with poor service?

Originally Posted by ysr_racer

Three pages and you're no closer to getting your $$$ back.

Contact the builder, or publish all the facts on as many cigar boards as you can find, but this telling us half the story is getting tiresome.

Facts have been posted. Pictures have been posted. Company name will be post in time.

Builder has been contacted and I have been juried around be them.