Advice for B&M customers anyone?

enlightenedcigar · 03-07-2011, 07:51 PM

I know that I am a young guy working in a B&M, I have worked in the same shop for 3 years now and it drives me crazy when new customers say something about me being young and knowing what I am talking about.

Its also terrible when a customer goes through a box of cigars searching for one, which is fine, and leaves loose sticks on the shelf or in randomly placed boxes.

Hate, HATE it when some one punches a cigar too hard and splits the cap, or cuts an inch off of the cigar and complains that the wrapper is coming off or the cap is busted. Its your own fault!

ninjavanish · 03-08-2011, 10:49 AM

Well... my list of particulars could go on for quite a while... so I will try to keep it to a minimum.

1) Don't be an @$$hole. The Golden Rule applies... even in cigar stores.

2) Don't be a cheap @$$. I realize that everyone has different levels of income and budgets for cigars, but picking up a $25 bundle of cigars and hounding the employee/owner about the price/discount... see rule #1.

3) Look up the definition of the word "Patronage". Strive to be a true Patron of the store.

4) Cigar Accesories should be brought with you or purchased at the store if possible. I would happily loan you a cutter to use... provided you're not the type who feels the need to coat the entire cap/cigar with saliva before using said cutter.

5) If you bring Booze, you be generous enough to bring enough to share with the employee/owner if they so choose to provide a haven for you to enjoy it. If it's a place that serves booze, you should not BYOB.

6) Thou Shalt not ash on my floor/couch/tv stand/coffe table/toilet seat/etc. and not make an effort to clean it up. Accidents happen, of course, but most stores I have been in... anywhere you stand or sit there is an ashtray within arms reach.

7) The remote control privelages can be taken away at the owner's discretion. Do not hound me to watch another episode of Modern Marvels if you've been there watching it for 4 hours already. The Kardashians should never be on in a cigar store. Period.

8) If free beverages are an offer the store makes... be considerate. I don't think you really need 6 Moutain Dews in a row anyway.

9) Thou Shalt not steal. Ever. Or I'll club your knees in with an axe handle.

And Finally

10) Always enjoy yourself and what you're smoking, but not at someone else's expense.

03-08-2011, 12:41 PM

May I add that "some" of us would rather buy cigars while at the local B&M, bring them home and put in our humidor for awhile before smoking. So, if we want to smoke one of our own cigars that was not purchased at the local B&M, be sure to ask the owner if you can smoke your own while in the store PROVIDED you buy something (preferably cigars) while you are there. If the owner says NO, follow the rules. If he allows you to smoke one of your own on his premises, keep quiet about it. Once you take the label off, roll it up and put it in a waste basket, no one will know what you're smoking unless you tell them.

How do those of you that work/own a B&M feel about that?

Cheers,

Mike T.

03-08-2011, 10:49 AM	#2
ninjavanish Feeling at Home Join Date: Aug 2010 Location: Trust me, your humi isn't big enough. Posts: 507 Trading: (16)	Re: Advice for B&M customers anyone? Well... my list of particulars could go on for quite a while... so I will try to keep it to a minimum. 1) Don't be an @$$hole. The Golden Rule applies... even in cigar stores. 2) Don't be a cheap @$$. I realize that everyone has different levels of income and budgets for cigars, but picking up a $25 bundle of cigars and hounding the employee/owner about the price/discount... see rule #1. 3) Look up the definition of the word "Patronage". Strive to be a true Patron of the store. 4) Cigar Accesories should be brought with you or purchased at the store if possible. I would happily loan you a cutter to use... provided you're not the type who feels the need to coat the entire cap/cigar with saliva before using said cutter. 5) If you bring Booze, you be generous enough to bring enough to share with the employee/owner if they so choose to provide a haven for you to enjoy it. If it's a place that serves booze, you should not BYOB. 6) Thou Shalt not ash on my floor/couch/tv stand/coffe table/toilet seat/etc. and not make an effort to clean it up. Accidents happen, of course, but most stores I have been in... anywhere you stand or sit there is an ashtray within arms reach. 7) The remote control privelages can be taken away at the owner's discretion. Do not hound me to watch another episode of Modern Marvels if you've been there watching it for 4 hours already. The Kardashians should never be on in a cigar store. Period. 8) If free beverages are an offer the store makes... be considerate. I don't think you really need 6 Moutain Dews in a row anyway. 9) Thou Shalt not steal. Ever. Or I'll club your knees in with an axe handle. And Finally 10) Always enjoy yourself and what you're smoking, but not at someone else's expense.

03-08-2011, 12:41 PM	#3
Miket156 Guest Posts: n/a	Re: Advice for B&M customers anyone? May I add that "some" of us would rather buy cigars while at the local B&M, bring them home and put in our humidor for awhile before smoking. So, if we want to smoke one of our own cigars that was not purchased at the local B&M, be sure to ask the owner if you can smoke your own while in the store PROVIDED you buy something (preferably cigars) while you are there. If the owner says NO, follow the rules. If he allows you to smoke one of your own on his premises, keep quiet about it. Once you take the label off, roll it up and put it in a waste basket, no one will know what you're smoking unless you tell them. How do those of you that work/own a B&M feel about that? Cheers, Mike T.

03-07-2011, 07:51 PM	#1
enlightenedcigar Still Watching My Back Join Date: Jan 2011 First Name: Billy Location: Seabrook, TX Posts: 123 Trading: (2)	Re: Advice for B&M customers anyone? I know that I am a young guy working in a B&M, I have worked in the same shop for 3 years now and it drives me crazy when new customers say something about me being young and knowing what I am talking about. Its also terrible when a customer goes through a box of cigars searching for one, which is fine, and leaves loose sticks on the shelf or in randomly placed boxes. Hate, HATE it when some one punches a cigar too hard and splits the cap, or cuts an inch off of the cigar and complains that the wrapper is coming off or the cap is busted. Its your own fault! __________________ Wreck'em Tech and go Broncos!!!!