How to deal with poor service?

Yes bigger then a bread box, I can appreciate joking with suspense, and yes I feel like I am blue in the face with the company.

This in no way is a joke by me, nor am I looking for attention or to try and ruin a company.

I have posted to try and vent, get options, call attention to the company as they are a vendor here, and hope to resolve my problem.

As you can see I have not posted on here for some time as I did not want to come to this point. I have been able to relax and not blow up here and trash the company due to reacting to anger.