iphone 4 just announced.

[mithrilG60]

Originally Posted by Scimmia

Most of them. People generally buy accessories like this with the phone, and Apple's numbers show that only 20% of uses bought a case with the iPhone4.

I'd dispute that, you can't equate the number of cases sold at the time of the phone purchase to anything other than the number of case sold at the time of the phone purchase. That's especially true with a new device that is only just now starting to get very limited support from 3rd party case makers. My own anecdotal evidence (ie. what I see every day with my own 2 eyes) tells me that at least 70 - 80% of the previous gen iPhone's end up wearing cases of some kind. I see absolutely no reason why that would be any different for the iPhone4 given that it's got twice the breakable glass surface of the previous models.

Originally Posted by Scimmia

If you have to buy a case separately to make a device work correctly, there's a problem.

Completely agree and Apple should be taking steps to address the real issue instead of offering a band-aid. That said, given that most people do end up putting cases on their phones does it really matter? Beyond the moral/ethical aspect, not really.

[Blueface]

Originally Posted by mithrilG60

Completely agree and Apple should be taking steps to address the real issue instead of offering a band-aid. That said, given that most people do end up putting cases on their phones does it really matter? Beyond the moral/ethical aspect, not really.

Seriously.
No offense intended.
What the heck do you mean?

They recognize the issue.
They are offering refunds if you are not pleased with the solution at this time.
They will offer you a refund if you bought a bumper.
They will offer you a free bumper if you want one.

Does anyone seriously believe they will not fix this problem eventually and are not already addressing it on new devices to be made?

In the interim, it is what it is. There is a flaw for some users. Not a flaw at all for many others, such as me.

I personally feel what Apple did today is responsible for a corporation to do when something has gone wrong. They stepped up to the plate. I don't know what more, short of a BJ, we can ask for at this point, and frankly, Steve Jobs wouldn't be the person I would want doing that.