Computer virus is frustrating

[Brutus2600]

Here's a couple of things I would try.

First, get Malwarebytes in addition to AVG (best antispyware program I've found).

Next, reboot your computer and immediately after the initial boot screen (where it has the computer logo or counts your memory, different screens for different computers) start pressing F8. If you see the windows logo starting up you missed it, turn the computer off and try again. When you get it, you'll get a boot options menu. Choose windows safe mode with network support.

When windows boots all the way up, install AVG and Malwarebytes (at this point it should let you because whatever is stopping the programs from running shouldn't have started up in safe mode). Update both products (that's why you need the network support to connect to the internet) and then run full scans with each. After those are done you SHOULD be ok to reboot into windows regularly. Just for safe measure, I would run both full scans again once I booted up into windows regularly.

Let me know if that works or not. There are a few other things you can try.

[JaKaacH]

Originally Posted by Brutus2600

Here's a couple of things I would try.

First, get Malwarebytes in addition to AVG (best antispyware program I've found).

Next, reboot your computer and immediately after the initial boot screen (where it has the computer logo or counts your memory, different screens for different computers) start pressing F8. If you see the windows logo starting up you missed it, turn the computer off and try again. When you get it, you'll get a boot options menu. Choose windows safe mode with network support.

When windows boots all the way up, install AVG and Malwarebytes (at this point it should let you because whatever is stopping the programs from running shouldn't have started up in safe mode). Update both products (that's why you need the network support to connect to the internet) and then run full scans with each. After those are done you SHOULD be ok to reboot into windows regularly. Just for safe measure, I would run both full scans again once I booted up into windows regularly.

Let me know if that works or not. There are a few other things you can try.

Malwarebytes should get you going again.

[T.G]

Originally Posted by Brutus2600

Here's a couple of things I would try.

First, get Malwarebytes in addition to AVG (best antispyware program I've found).

Next, reboot your computer and immediately after the initial boot screen (where it has the computer logo or counts your memory, different screens for different computers) start pressing F8. If you see the windows logo starting up you missed it, turn the computer off and try again. When you get it, you'll get a boot options menu. Choose windows safe mode with network support.

When windows boots all the way up, install AVG and Malwarebytes (at this point it should let you because whatever is stopping the programs from running shouldn't have started up in safe mode). Update both products (that's why you need the network support to connect to the internet) and then run full scans with each. After those are done you SHOULD be ok to reboot into windows regularly. Just for safe measure, I would run both full scans again once I booted up into windows regularly.

Let me know if that works or not. There are a few other things you can try.

Don't forget about using rkill. That little program (rkill) can make all the difference in the world when it comes to effectiveness of mbam and other programs.

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