Quick Question On Cbid Shipping?

[Dunkel]

I got this e mail about a recent box of cigars I won...

CigarBid remains laser-focused on providing industry-leading customer service. Having outgrown our previous distribution center, we're committed to bringing you the exceptional customer service and quick ship-times you expect from CigarBid. As a result, we're in the process of moving into a state of the art facility, three times the size of our previous facility and have been experiencing some short term shipping delays on a few orders as product gets moved between locations. We are working tirelessly 24/7 to restore our normal shipping commitments and apologize for any inconvenience this may have caused.

While there has been a slight delay in processing your order, we expect all inventory concerns to be resolved within the next 24-48 hours.

Of course if you have any questions about your order please don't hesitate to contact us by email, by phone, through our online customer service interface, or by snail mail. Please accept our sincere apologies for any inconvenience this may have caused and can assure you that within just a few short days, we'll be back at full capacity to again provide the experience you deserve as one of our most valued customers.

Thank you for choosing CigarBid, we certainly value your business and continued loyalty.

Sincerely,

Trish Stewarts

Customer Service Manager

[Kreth]

Originally Posted by Dunkel

I got this e mail about a recent box of cigars I won...

At least they're being proactive instead of leaving you hanging. Of course, I might call and ask what they'd be willing to do to make up for the inconvenience...
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[T.G]

Originally Posted by Kreth

At least they're being proactive instead of leaving you hanging. Of course, I might call and ask what they'd be willing to do to make up for the inconvenience...
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Ask them to send you some cbid matches.

[Dunkel]

Originally Posted by Kreth

At least they're being proactive instead of leaving you hanging. Of course, I might call and ask what they'd be willing to do to make up for the inconvenience...
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I did! LOL

Of course they said that they had already sent out the box, so they couldn't through in the Colibri CI Grip cutter I requested for the inconvenience. They did cut shipping in half for my troubles. Woohoo saved a whole $3! I figured if they want me to advertise for them it should cost them, not me! LOL

[smokehouse]

Originally Posted by Dunkel

I got this e mail about a recent box of cigars I won...

CigarBid remains laser-focused on providing industry-leading customer service. Having outgrown our previous distribution center, we're committed to bringing you the exceptional customer service and quick ship-times you expect from CigarBid. As a result, we're in the process of moving into a state of the art facility, three times the size of our previous facility and have been experiencing some short term shipping delays on a few orders as product gets moved between locations. We are working tirelessly 24/7 to restore our normal shipping commitments and apologize for any inconvenience this may have caused.

While there has been a slight delay in processing your order, we expect all inventory concerns to be resolved within the next 24-48 hours.

Of course if you have any questions about your order please don't hesitate to contact us by email, by phone, through our online customer service interface, or by snail mail. Please accept our sincere apologies for any inconvenience this may have caused and can assure you that within just a few short days, we'll be back at full capacity to again provide the experience you deserve as one of our most valued customers.

Thank you for choosing CigarBid, we certainly value your business and continued loyalty.

Sincerely,

Trish Stewarts

Customer Service Manager

Got the same email today. They must be a little backed up right now.

[kenstogie]

Originally Posted by smokehouse

Got the same email today. They must be a little backed up right now.

Ditto here. Wonder when I will get my stix? I have plenty yet I still want them ASAP. I should have some patience.
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