Gotta love Xikar

[captain53]

Xikar has a great warranty program and honors it very well BUT unfortunately you have to use the warranty all too much. Their products look good and feel good but often don't work worth a crap and don't hold up from my experiences. A lot of posts here on how great they honored the warranty but not many on not needing to use the warranty.

Originally Posted by captain53

Xikar has a great warranty program and honors it very well BUT unfortunately you have to use the warranty all too much. Their products look good and feel good but often don't work worth a crap and don't hold up from my experiences. A lot of posts here on how great they honored the warranty but not many on not needing to use the warranty.

General rule of thumb: People who are generally satisfied don't speak up as much as those who are unsatisfied.

I have two Xikar Xi2 cutters and a 008 punch and a Wolf punch. I haven't used the warranty once on any of the products. Of course I do expect to use it at some point for sharpening.

[DPD6030]

Originally Posted by sodomanaz

General rule of thumb: People who are generally satisfied don't speak up as much as those who are unsatisfied.

I have two Xikar Xi2 cutters and a 008 punch and a Wolf punch. I haven't used the warranty once on any of the products. Of course I do expect to use it at some point for sharpening.

, how else would I get my punch and/or cutter sharpened. That's the only reason I've used the warranty and it was great. Not only did they not sharpen what I sent in but they gave me a brand new cutter and punch! Top notch

My new Xi2 has been cutting strangely (leaving a portion in the middle cut higher then the rest)... May be giving them a call..