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Old 12-24-2009, 10:01 AM   #1
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Default Re: Trouble returning merchandise to WalMart - hel

Well I got high priced cards for family, as I was walking away, mom commented that they were awfully high - I guess hers was only $25...so I went to customer service, and here we are.

Now, question. Can I have this card broken into small denominations?
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Old 12-24-2009, 10:14 AM   #2
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Default Re: Trouble returning merchandise to WalMart - hel

I would make a very large scene in the midst of as many shoppers as possible. Bet you get your money back in two shakes of a lamb's tail.
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Old 12-24-2009, 10:17 AM   #3
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Default Re: Trouble returning merchandise to WalMart - hel

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Originally Posted by floydpink View Post
I would make a very large scene in the midst of as many shoppers as possible. Bet you get your money back in two shakes of a lamb's tail.

Either that or you will be taking a free taxi ride.

Disturbing the peace is not advised.
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Old 12-24-2009, 10:24 AM   #4
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Default Re: Trouble returning merchandise to WalMart - hel

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Either that or you will be taking a free taxi ride.

Disturbing the peace is not advised.
You're right. It's the Jersey in me that I still can't seem to shake after leaving 20 years ago.

It is actually a bad way to act and unfortunately in the place I work, the sqeaky wheel gets all the oil.

I retract my suggestion.
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Old 12-24-2009, 10:35 AM   #5
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Default Re: Trouble returning merchandise to WalMart - hel

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Originally Posted by floydpink View Post
You're right. It's the Jersey in me that I still can't seem to shake after leaving 20 years ago.

It is actually a bad way to act and unfortunately in the place I work, the sqeaky wheel gets all the oil.

I retract my suggestion.
After working many years in retail at all levels of management, I can assure you that in most cases the squeaky wheel does get the oil. But I never granted an exception to an irate customer, easier to call security and have them escorted off the premises.
But persistence can pay off. Flashing skin does too, but I dont think that's an option for the OP.
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Old 12-24-2009, 10:16 AM   #6
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Default Re: Trouble returning merchandise to WalMart - hel

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Originally Posted by kzm007 View Post
Well I got high priced cards for family, as I was walking away, mom commented that they were awfully high - I guess hers was only $25...so I went to customer service, and here we are.

Now, question. Can I have this card broken into small denominations?
Kegan, No disrespect intended but shouldnt you be asking WalMart this question?

As has been pointed out, Gift cards are entirely different from merchandise. The laws vary from state to state and store to store.

If you choose to challenge the policy and speak to a manager, remember that it is up to him to make an exception. Speak to him/her calmly and make your point quickly. Do not raise your voice or threaten to take your business elsewhere. Good luck.
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