Trouble returning merchandise to WalMart - help?

mikeyj23 · 12-24-2009, 07:54 AM

If store policy says you can't return gift cards, then it is what it is. It's certainly not illegal for them to enforce that policy. Even if they did return it, they'd probably only give you store credit, which would come in the form of...a gift card. Seems to me like it's just one of those mistakes where you punch yourself afterward, but deal with it and move on. Use the giftcards gradually over the next five years - anytime you need toothpaste, use the giftcard at Wal-Mart. Need a gallon of milk, use the giftcard. They'll probably go faster than you think.

Tikihut27 · 12-24-2009, 08:13 AM

I worked in retail for a dozen years or so in a variey of management positions.

Retailers have policies like this in place NOT to make sure you spend your money in their store. They are in place to make it hard for scammers to rip off the store/others.

CASH is where it's at, right? Turning a check or plastic into cash is easy to do if you have the funds to back it up. Bank/ATM will work. But for people who don't have the funds...

So say you use a stolen card or one gotten through identity theft. You use it once to buy gift cards, then cash in the gift cards for pics of your buddy Ben. Sweet!

So policies like this are in place to make it hard to use stolen plastic/checks to get cash. Fortunately, many store managers have the ability to override policy- and if they don't, regional/national management does. Talk to the store manager (not just any manager- the store manager. I think at WalMart they are called General Managers). If that doesn't work, ask for the regional manager's address and send off a letter.

They shouldn't be willing to PO an honest customer.

12-24-2009, 07:54 AM	#1
mikeyj23 Feeling at Home Join Date: Oct 2008 First Name: Michael Location: Texas Posts: 635 Trading: (10)	Re: Trouble returning merchandise to WalMart - hel If store policy says you can't return gift cards, then it is what it is. It's certainly not illegal for them to enforce that policy. Even if they did return it, they'd probably only give you store credit, which would come in the form of...a gift card. Seems to me like it's just one of those mistakes where you punch yourself afterward, but deal with it and move on. Use the giftcards gradually over the next five years - anytime you need toothpaste, use the giftcard at Wal-Mart. Need a gallon of milk, use the giftcard. They'll probably go faster than you think.

12-24-2009, 08:13 AM	#2
Tikihut27 Learned to Love the Bomb Join Date: Oct 2008 Location: Rochester, NY Posts: 818 Trading: (3)	Re: Trouble returning merchandise to WalMart - hel I worked in retail for a dozen years or so in a variey of management positions. Retailers have policies like this in place NOT to make sure you spend your money in their store. They are in place to make it hard for scammers to rip off the store/others. CASH is where it's at, right? Turning a check or plastic into cash is easy to do if you have the funds to back it up. Bank/ATM will work. But for people who don't have the funds... So say you use a stolen card or one gotten through identity theft. You use it once to buy gift cards, then cash in the gift cards for pics of your buddy Ben. Sweet! So policies like this are in place to make it hard to use stolen plastic/checks to get cash. Fortunately, many store managers have the ability to override policy- and if they don't, regional/national management does. Talk to the store manager (not just any manager- the store manager. I think at WalMart they are called General Managers). If that doesn't work, ask for the regional manager's address and send off a letter. They shouldn't be willing to PO an honest customer. __________________ I can no longer sit back and allow... the international Communist conspiracy to sap and impurify all of our precious bodily fluids.