Another FedEx question

[kydsid]

You can only inspect the overall condition of the box looking for holes, squishing etc. You can't open it until you sign because it isn't your property yet.

Originally Posted by kydsid

You can only inspect the overall condition of the box looking for holes, squishing etc. You can't open it until you sign because it isn't your property yet.

That's what he told me, but I have opened with UPS before. I just didn't know, and it didn't matter in the end.

[kydsid]

Originally Posted by Junior

That's what he told me, but I have opened with UPS before. I just didn't know, and it didn't matter in the end.

UPS was being really nice. With UPS, FedEx or any freight company they are on the hook until you accept the shipment, with or without a signature depends on the exact shipment. So if you don't sign and open it and break it they could still be on the hook. Heck FedEx/UPS throw a **** fit if US Customs opens a package and doesn't have their tape to prove they opened it and not the company or it's employees.

I used to work in a warehouse in receiving and I can think of only a handful of times that something was damaged without noticeable damage to the packaging. I think in all those cases the product was shipped from source damaged and not the fault of the freight company. So give it a good lookover and sign for it.


EDIT: Some freight shipments are contracted to be opened with both parties present. This isn't the case AFAIK with normal FedEx/UPS.