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Old 07-09-2009, 12:33 PM   #1
Eric @ The Party
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Default Re: XIKAR Digital Hygrometer for $4.50!!!

I don't recieve emails from this site when I get PMs. Any Ideas how to fix this? Alex is out of the office today and I was off yesterday. No cards have been charged and all orders have been canceled. I did notify the thread when I found out there was a problem with price. Alex told me he would contact all of you. The problem is that the price was entered incorrectly. I'm sorry to any that thought they were misled. It is our policy to offer great pricing. However, we cannot honor pricing below our cost and I know none of you would want us to take a loss like that. This obviously was not done on purpose as we do not want any bad pub.

Anyone that feels like they were the victims of bad business please contact me for your next cigar purchase to recieve 10% off.

Thanks,
Eric Brown
Associate Store Manager
The Party Source.
866-78CIGAR
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Old 07-09-2009, 01:34 PM   #2
shilala
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Default Re: XIKAR Digital Hygrometer for $4.50!!!

Quote:
Originally Posted by Eric @ The Party View Post
Alex told me he would contact all of you.
Sounds like Alex could use a little kick in the ass. If it was his responsibility to get apology emails out, he's getting you a mess of bad press by not doing what he said he'd do.
Unless he's dead or in the hospital, a "can you get your head out of your ass and do your job" speech might help.
That said, he may simply not have the data if it was a website glitch.
The guys would understand that, too.
I wasn't even affected cause I clicked on the link and nothing was there, plus I knew the price was wrong. It was obvious.
Despite that, just hearing "Alex's fault" annoyed me. I'm guessing it didn't help anyone else feel better, either.
That's just my and I know you do good business, and I can't count how many times you've been highly and personally recommended to me.
Don't let Alex put a ding in that.
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Old 07-09-2009, 02:07 PM   #3
elderboy02
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Default Re: XIKAR Digital Hygrometer for $4.50!!!

Don't worry Eric, I won't have a problem continuing to support your store
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