PremiumHumidor.COM Beware!!!!!

KidRock · 04-28-2009, 11:45 AM

Quote:

Originally Posted by kelmac07

I recently ordered the The Seven Drawer Cherry Humidor (commonly referrred to as the Charleston) from Premium Humidors. Received my humi in a crappy box, door lock was busted (hinge off and screws stripped...was shaking in the box when UPS deleivered it), and a drawer damaged. I contacted Premium Humidors and they said they would send out some replacement screws and a new drawer. Low and behold, another crappy box arrived from USPS this time...no rush on delivery. Screws were too long to fit in the door, and the replacement drawer was glued upside down and will not fit in the humi. I contacted Premium Humidors upon receipt of this "replacement" package to explain the drawer was glued upside down and wouldn't fit and that the screws were too large. The told me the manager was out of the office and would call me back in a few. Guess who never called back? I called and each time I received the same message, the supervisor is not in. BEWARE!!!!

You just saved me a whole hell of a lot of heart break. Thanks, sorry for your situation.