CAO f-up

[ucla695]

Wow, that's good customer service.

Originally Posted by AriesOpusX

Glad to hear they took care of you. Perdomo offered to replace an entire box for me after I found a 2 inch piece of twine inside my cigar, I told them not to worry about it but I appreciated the gesture. Funny thing is when I spoke to them on the phone the guy admitted it may have been a disgruntled roller because they've found nails and stuff inside cigars before...kinda grosses you out huh?

They've found nails in cigars?? Maybe they should start x-raying them before the sticks are shipped.