Any Sirius/XM Gurus?

[Ashcan Bill]

Originally Posted by Steve

It's as bad as dealing with Aetna and Aetna Online Pharmacy. No one can email me, all they can do is fax. I work for one of the oldest engineering companies in the country and we have offices world wide, but we got rid of our fax machines years ago and go strictly email. I have found ONE place around here that I can get financial information faxed to so that it remains confidential.

That's actually funny. I had the pleasure of dealing with Aetna's online pharmacy and whatnot last month. On the phone they're quite nice, but their computers systems must still be running DOS programs. They couldn't get my billing right for anything, and couldn't communicate with my doctor as they apparently don't use email and aren't plugged in to modern prescription protocols. They are the most technologically backward outfit I've dealt with in years.

[Steve]

Originally Posted by Ashcan Bill

That's actually funny. I had the pleasure of dealing with Aetna's online pharmacy and whatnot last month. On the phone they're quite nice, but their computers systems must still be running DOS programs. They couldn't get my billing right for anything, and couldn't communicate with my doctor as they apparently don't use email and aren't plugged in to modern prescription protocols. They are the most technologically backward outfit I've dealt with in years.

I have been trying to get a copy of a receipt for over a month; supposedly it has been sent in the mail twice. Last month and now this month we are waiting on Holly's meds that were supposed to be sent for 1st delivery and were actually sent standard overnight. Of course last month they were 2 days late and yesterdays delivery is still AWOL...

Anyways, sorry for sidetracking your thread Greg. Back to our regularly scheduled programming.

[G G]

Originally Posted by Steve

I have been trying to get a copy of a receipt for over a month; supposedly it has been sent in the mail twice. Last month and now this month we are waiting on Holly's meds that were supposed to be sent for 1st delivery and were actually sent standard overnight. Of course last month they were 2 days late and yesterdays delivery is still AWOL...

Anyways, sorry for sidetracking your thread Greg. Back to our regularly scheduled programming.

No problem buddy. Sounds like the same managers at both companies. LOL