Palio Cutters Acquired By Other Company

MrOneEyedBoh · 12-17-2016, 10:51 AM

Yeah my cutter got a knick in the blade from a stem Id assume and now they are charging to even look at it.. So there is no guarantee that they will fix it or replace it. Ive had mine since 08.

icehog3 · 12-17-2016, 11:32 AM

Quote:

Originally Posted by MrOneEyedBoh

Yeah my cutter got a knick in the blade from a stem Id assume and now they are charging to even look at it.. So there is no guarantee that they will fix it or replace it. Ive had mine since 08.

Did you try going back to the place of purchase? They should replace it free of charge as far as I know.

markem · 12-17-2016, 07:14 PM

Quote:

Originally Posted by icehog3

Did you try going back to the place of purchase? They should replace it free of charge as far as I know.

The warranty has changed a bit. Looks like it needs to be returned for inspection first.

http://www.paliocutters.com/index.php/warranty/

icehog3 · 12-18-2016, 01:14 AM

Quote:

Originally Posted by markem

The warranty has changed a bit. Looks like it needs to be returned for inspection first.

http://www.paliocutters.com/index.php/warranty/

MrOneEyedBoh · 12-18-2016, 07:57 PM

Quote:

Originally Posted by icehog3

Did you try going back to the place of purchase? They should replace it free of charge as far as I know.

It was through Cigar Mony... Which is gone now.

12-17-2016, 10:51 AM	#1
MrOneEyedBoh Hon. Join Date: Sep 2009 Posts: 953 Trading: (30)	Re: Palio Cutters Acquired By Other Company Yeah my cutter got a knick in the blade from a stem Id assume and now they are charging to even look at it.. So there is no guarantee that they will fix it or replace it. Ive had mine since 08.