Avalon Cigars

[cmitch]

Originally Posted by The Poet

Uh, I have received literally hundreds of shipments from JRs, and only once did a free "bonus" 5-pack arrive damaged. One toll-free call to their service number got a replacement sent out the next day.

Folks seem to badmouth JRs a lot around here, yet with my extensive experience with them I truly do not understand why.

I've ordered 5 boxes of these Avalons in 3 different orders. All were packaged as I described and all had damaged cigars in the boxes. The torpedo ends were split but I had no issues with smoking them. I did complain but it was of no use. Whats a little newspaper? Why throw the boxes in a much larger box, put one paper wad in it and send it out?