Anyone use CVM cigars before?

H2nd2none · 12-08-2013, 06:50 AM

Yes and I wish I would have listened to reviews. I ordered a 5 pack of the Gurka Royal Reserves after 4 days no shipping confirmation so I called. The guy that answered seemed nervous said he would get the person to call when he gets in. I never received the call when a week past I emailed them and asked if cigars had shipped yet still no response, so the next day I sent email to cancel and ordered from Cigars International. Then that's when they responded that they would go out on Black Friday, they had a thanksgiving rush. Told them I wanted to cancel order and they still didn't respond to canceling it. 2 weeks just to ship. I ordered same cigars from CI and had them in 3 days. I would never order from them again. The communication is poor, the customer service is even worse.

12-08-2013, 06:50 AM	#12
H2nd2none Just in from the Storm Join Date: Dec 2013 Posts: 1 Trading: (0)	Re: Anyone use CVM cigars before? Yes and I wish I would have listened to reviews. I ordered a 5 pack of the Gurka Royal Reserves after 4 days no shipping confirmation so I called. The guy that answered seemed nervous said he would get the person to call when he gets in. I never received the call when a week past I emailed them and asked if cigars had shipped yet still no response, so the next day I sent email to cancel and ordered from Cigars International. Then that's when they responded that they would go out on Black Friday, they had a thanksgiving rush. Told them I wanted to cancel order and they still didn't respond to canceling it. 2 weeks just to ship. I ordered same cigars from CI and had them in 3 days. I would never order from them again. The communication is poor, the customer service is even worse.