USPS refund for late shipping and delivery failure

[dwoodward]

Originally Posted by massphatness

I don't know, Bob - it sounds like he paid $15 only to have the shipment returned to its original point of origin undelivered even though he had a valid address on the package. I'd be kinda' ticked myself.

T.G's suggestion about enlisting the aid of the local postmaster is a good one. You won't get your money back, but you may get your packaged delivered without incurring extra fees.

I agree with you, if I paid 15 bucks for a package to be shipped and it never did even tho the address was correct, i'd be mad too.

And on that subject....

Originally Posted by bobarian

From the USPS website.

"5) Is the scheduled delivery day guaranteed?
Priority Mail remains a non-guaranteed service. The Postal Service does not provide a money-back guarantee if items sent via Priority Mail fail to arrive by the scheduled delivery date. However, Priority Mail Express continues to provide a money-back guarantee* service."

Where in that copy-paste does it refer to packages not being delivered at all? All what you copy pasted refers to is guaranteeing delivery time of 2 or 3 days or whatever else, and doesn't even closely have any reference to what the OP's problem is.