USPS, huh?

[AdamJoshua]

It brings up a valuable lesson, that is, who the responsibility of things like insurance claims and tracking of lost packages, the send is responsible for all things dealing with a package lost in the mail, while you as the addressee may call and inquire about the package and they may look in your local delivery office, that's about as far as it will go, this via the postal service and their procedures. If you have someone tell you that you are responsible for hunting down or filing the insurance for a package they sent and you never received they are incorrect, as a matter of fact for lost packages the addressee has no recourse though the postal service as far as replacement / payment of insurance, the sender is their customer and has purchased said insurance, not the addressee.

If you receive a damaged box, box with items missing or even an empty box the addressee can deal with the postal service direct but for packages that are just "missing" only the sender can deal with claims or tracking through the Atlanta recovery center (formerly the dead letter office).

Just some points to remember.

[pnoon]

Originally Posted by AdamJoshua

It brings up a valuable lesson, that is, who the responsibility of things like insurance claims and tracking of lost packages, the send is responsible for all things dealing with a package lost in the mail, while you as the addressee may call and inquire about the package and they may look in your local delivery office, that's about as far as it will go, this via the postal service and their procedures. If you have someone tell you that you are responsible for hunting down or filing the insurance for a package they sent and you never received they are incorrect, as a matter of fact for lost packages the addressee has no recourse though the postal service as far as replacement / payment of insurance, the sender is their customer and has purchased said insurance, not the addressee.

If you receive a damaged box, box with items missing or even an empty box the addressee can deal with the postal service direct but for packages that are just "missing" only the sender can deal with claims or tracking through the Atlanta recovery center (formerly the dead letter office).

Just some points to remember.

Spot on.

In all transactions, it is always the responsibility of the sender to ensure not just delivery - but receipt. When trying to facilitate incomplete transactions, many times the sender has offered the explanation that "once it's in the mail, my responsibility is complete".
Horse hockey!