Help. My Stinky is... broken?

icehog3 · 10-12-2012, 04:34 PM

I have witnessed first hand some questionable customer service from Stinky. It's good to be loyal to friends, but in this case, several long time members here have experiences to the contrary.

One of the experiences was with a friend who ordered (directly) a floor stand model. It was missing the bolt to screw the stand into. Stinky suggested that he go to a hardware store and buy the 15 cent bolt, and then have someone weld it on. More importantly, the tone of the reply was basically treating the customer like an annoying, whiny moron.

If the customer is whiny because the item he paid for came incomplete, and it is the customer's responsibility to purchase parts and weld them on to make said merchandise complete and functional, well, then feel free to label me "high maintenance".

10-12-2012, 04:34 PM	#24
icehog3 Admiral Douchebag Join Date: Oct 2008 First Name: Tom Location: Clermont, Kentucky Posts: 71,782 Trading: (60)	Re: Help. My Stinky is... broken? I have witnessed first hand some questionable customer service from Stinky. It's good to be loyal to friends, but in this case, several long time members here have experiences to the contrary. One of the experiences was with a friend who ordered (directly) a floor stand model. It was missing the bolt to screw the stand into. Stinky suggested that he go to a hardware store and buy the 15 cent bolt, and then have someone weld it on. More importantly, the tone of the reply was basically treating the customer like an annoying, whiny moron. If the customer is whiny because the item he paid for came incomplete, and it is the customer's responsibility to purchase parts and weld them on to make said merchandise complete and functional, well, then feel free to label me "high maintenance". __________________ Thanks Dave, Julian, James, Kelly, Peter, Gerry, Dave, Mo, Frank, Týr and Mr. Mark!