Any tech support guys here?

Silound · 06-27-2012, 04:30 PM

Biggest question: is this router a modem/router combo or is it an independent router connected via an ethernet cable to the modem?

If it is independent, then connect your computer to the modem directly, do a power cycle, and see if you still have packet loss directly through the modem. Some packet loss ( <5% ) is acceptable in any internet connection, but if you experience that loss directly though the modem, then your router is probably not to blame.

If it's a combo device, I would just go ahead and replace it anyway.

06-27-2012, 04:30 PM	#7
Silound ex-CS Swamp Gorilla Join Date: Nov 2008 Location: Somewhere in a swamp, south of sanity Posts: 802 Trading: (15)	Re: Any tech support guys here? Biggest question: is this router a modem/router combo or is it an independent router connected via an ethernet cable to the modem? If it is independent, then connect your computer to the modem directly, do a power cycle, and see if you still have packet loss directly through the modem. Some packet loss ( <5% ) is acceptable in any internet connection, but if you experience that loss directly though the modem, then your router is probably not to blame. If it's a combo device, I would just go ahead and replace it anyway. __________________ Back in black, and better than ever! You can't keep a good gorilla down! LSU Geaux Tigers!