Cigars DOA

mkarnold1 · 05-05-2012, 09:22 AM

From my experience, CI has questionable packaging at times and I've had some show with cracks (and once I got an empty box). Like the earlier posts state though, they make up for it with excellent customer service. Call them or e-mail and they will take of you.

jluck · 05-05-2012, 09:53 AM

I also had a bad order a couple weeks ago. I explained to them what happened and they said "Oh...OK". no apology or offer to replace.

emopunker2004 · 05-05-2012, 09:40 PM

Quote:

Originally Posted by jluck

I also had a bad order a couple weeks ago. I explained to them what happened and they said "Oh...OK". no apology or offer to replace.

Shoulda asked for someone else or called back to talk to someone else

jluck · 05-06-2012, 02:23 AM

Quote:

Originally Posted by emopunker2004

Shoulda asked for someone else or called back to talk to someone else

I will do this. I took good pictures of most of the damaged ones I guess I should send them.

05-05-2012, 09:22 AM	#1
mkarnold1 Skol Vikings! Join Date: Sep 2011 First Name: Mark Location: St. Charles, MN Posts: 1,015 Trading: (22)	Re: Cigars DOA From my experience, CI has questionable packaging at times and I've had some show with cracks (and once I got an empty box). Like the earlier posts state though, they make up for it with excellent customer service. Call them or e-mail and they will take of you. __________________ [Help out the troops!

05-05-2012, 09:53 AM	#2
jluck Way out there Join Date: Jan 2012 First Name: Jared Location: Oregon Posts: 1,289 Trading: (12)	Re: Cigars DOA I also had a bad order a couple weeks ago. I explained to them what happened and they said "Oh...OK". no apology or offer to replace.