small issue with online order...

[Blak Smyth]

It looks almost like it was cut with a box cutter. You didn't open the box with one did you?
I have never seen a cigar split like "that", I think it was cut some how.
If it happened in transit or at the warehouse they should replace it.
They are great sticks it is a shame to see one trashed.
I dont think it will smoke like that, the air will suck through the cut and not the foot.