Fine dust...beetles?

ApexAZ · 10-27-2011, 11:40 AM

I contacted CI and they are sending me replacements. I had a couple cracked wrappers as well. Super good experience with their customer service. I'm going to freeze them all now.

irratebass · 10-27-2011, 12:06 PM

Quote:

Originally Posted by macsauce13

Puros Indios would replace these in a heartbeat if you contact them. Some of the BEST people in cigars.

I wrote them off as cheapies, I never thought to call them directly

Quote:

Originally Posted by ApexAZ

I contacted CI and they are sending me replacements. I had a couple cracked wrappers as well. Super good experience with their customer service. I'm going to freeze them all now.

Better CS than I received.....however I did get a stinky out of it, but per my suggestion.

macsauce13 · 10-27-2011, 01:18 PM

Quote:

Originally Posted by irratebass

I wrote them off as cheapies, I never thought to call them directly.

Try the Viejo. Honestly some of my favorite cigars and are incredibly cheap. The people there are super friendly and do anything they can to help you. I have received tshirts, ashtrays, free cigars, with different orders from them. Really classy folks!

irratebass · 10-27-2011, 01:28 PM

Quote:

Originally Posted by macsauce13

Try the Viejo. Honestly some of my favorite cigars and are incredibly cheap. The people there are super friendly and do anything they can to help you. I have received tshirts, ashtrays, free cigars, with different orders from them. Really classy folks!

Interesting, I will seek them out, I still have one left of the 3.

Are these from Drew Estate?

macsauce13 · 10-27-2011, 01:36 PM

Quote:

Originally Posted by irratebass

Interesting, I will seek them out, I still have one left of the 3.

Are these from Drew Estate?

No, they are Reyes Family Cigars. www.reyesfamilycigars.com

irratebass · 10-27-2011, 01:39 PM

Quote:

Originally Posted by macsauce13

No, they are Reyes Family Cigars. www.reyesfamilycigars.com

Thanks!

irratebass · 10-27-2011, 01:45 PM

Quote:

Originally Posted by macsauce13

No, they are Reyes Family Cigars. www.reyesfamilycigars.com

They also included one of the Cuba Aliados in the sampler too

10-27-2011, 11:40 AM	#1
ApexAZ Wandering aimlessly Join Date: Oct 2011 First Name: Brian Location: Sonoran Desert Posts: 1,299 Trading: (10)	Re: Fine dust...beetles? I contacted CI and they are sending me replacements. I had a couple cracked wrappers as well. Super good experience with their customer service. I'm going to freeze them all now.