Troubling sights at my local B&M

[Doctorossi]

Originally Posted by T.G

Whether or not that is the case is not the issue, but apparently something makes him feel that way and I'm not going to sit here and pretend to know what those reasons are so as to refute them.

Well, there is a gap between, "No one wants those." and "My customers haven't indicated much interest in those, but I'll note yours." and in that gap lies honesty, humility and customer service.