Troubling sights at my local B&M

[BlindedByScience]

Sad but true....there are more than a few B&M's like this one.

If the shop blows off customer requests, tries to pass off mold as "bloom" or "plume" or WTF ever, and would go so far as to paste wrapper scraps over beetle holes while telling a customer "all cigars have beetles", there's only one thing to do....vote with your feet and your pocketbook.

No need for a confrontation, just don't go back. Simple as that.