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Old 09-19-2011, 03:03 PM   #1
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Default Re: CI Slacking?

I have also had issues with CI customer service. Placed an order, 3 days later contacted them due the the same thing (not shipped). I was told they were out of stock and my order would ship when they get restocked. I cancelled the order and have not purchased from them since.
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Old 09-19-2011, 03:14 PM   #2
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Default Re: CI Slacking?

Quote:
Originally Posted by macsauce13 View Post
When is your trip? I guarantee I can get you some cigars by then!!

but seriously...
We leave Thursday night. I doubt anyone could rush me some sticks in that amount of time. What bugs me most is that they could come Friday now and be sitting on my doorstep until I am back Monday night.

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I have also had issues with CI customer service. Placed an order, 3 days later contacted them due the the same thing (not shipped). I was told they were out of stock and my order would ship when they get restocked. I cancelled the order and have not purchased from them since.
It still shows the Box and Sampler as in-stock, I don't know what is up.
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Old 09-19-2011, 03:20 PM   #3
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Default Re: CI Slacking?

I just order and cigars show up!

I try to not order if I need something right away!
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Old 09-19-2011, 03:25 PM   #4
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Default Re: CI Slacking?

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I just order and cigars show up!

I try to not order if I need something right away!
I normally wouldn't either, but usually CI ships within a few hours of all my orders, and it never takes more than 2 or 3 days to get here. If it doesn't ship tonight, I guess I am pretty much boned.

I just can't believe they would tell me Friday morning it was just getting ready to ship out and its now Monday and still hasn't shipped.
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Old 09-19-2011, 03:28 PM   #5
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Default Re: CI Slacking?

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Originally Posted by dwoodward View Post
I normally wouldn't either, but usually CI ships within a few hours of all my orders, and it never takes more than 2 or 3 days to get here. If it doesn't ship tonight, I guess I am pretty much boned.

I just can't believe they would tell me Friday morning it was just getting ready to ship out and its now Monday and still hasn't shipped.
Sorry for your troubles

Because I'm in California, I get my orders in 7 days. If they come earlier, that makes me happy.

I hate ordering on a Friday, because I usually won't get my order until a week from the following Monday.
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