Blue Screen Trouble/Tech Support?

[RGD.]

Originally Posted by T.G

Assuming that the drive hasn't failed, only if you reformat the drive.

He should get a disk failed or not found error if it was that.

Dell XPS - try the F2 key as soon as you see the Dell logo. Or, alternately, from a cold boot, just start punching the F2 key repeatedly.

Yeah - pretty sure it's the F2 key or secondly the DEL key.

Andy - unplug anything you may have attached: printers, scanners, etc - everything but your monitor, keyboard and mouse. Remove the CD from your drive.

Turn the computer off, then turn it back on. As soon as you turn it on immediately start tapping the F2 key (heck, start tapping before you turn it on even). If you hear a series of quick beeps/tones you can stop. Try it several times if need be. (Note: those little beeps/tones you hear at start-up actually mean something and can help identify problems sometimes.)

Every computer with a software problem should be able to at least access the bios. Computers with hardware, i.e. motherboard problems may not be able to.

Ron