Palio Concerns -

[NCRadioMan]

Originally Posted by Volusianator

I had a blade come unglued as well, simply mixed a very small amount of JB Weld and it will never fall out again.

But that involves actually doing something! I want everything to work perfectly all the time without me having to do anything.


I was with a local botl last night and his Xikar stopped working. It fell completely apart when he opened it.

Originally Posted by Volusianator

I had a blade come unglued as well, simply mixed a very small amount of JB Weld and it will never fall out again.

Originally Posted by NCRadioMan

But that involves actually doing something! I want everything to work perfectly all the time without me having to do anything.

I don't own any JB Weld. If I did, and it worked fine, then that'd be okay. But doesn't it make sense to expect a product you paid for to work properly? I'm fine with the shipping costs involved in having to send a product in for repair. But should I have to go out and BUY some JB Weld to make a product work that I already paid good money for? At MSRP that makes my $40-60 Palio into a $45-65+ Palio that I had to repair myself. That figure doesn't include possible taxes and shipping costs either. Does this mean that all of the Xbox 360 owners who got the RRoD on their consoles should have to dish out the repair costs for their systems?

Don't get me wrong, I love my Palios when they work. I prefer my Xikar products a little more, but I use both. With Xikar and Palio I expect to get what I pay for, which is a premium. I don't mind turning them in to get them repaired or replaces, but if I am to be expected to try to make fix stuff myself then I would just opt for a $2 cutter and chuck it when it breaks or no longer cuts.

[NCRadioMan]

Originally Posted by mariogolbee

But doesn't it make sense to expect a product you paid for to work properly?

No, not 100% of the time. That's why companies have to keep making products. They break, and wear out. Just a matter of time.

Yeah, JB weld has been known to break the bank. And God forbid trying to fix it myself.

Originally Posted by loki

i've had the same cutter for 4 years and have never had a problem. i must be doing it wrong

I'm sure most of them work just fine, forever. If they were all breaking then Palio wouldn't be around still.

Originally Posted by NCRadioMan

No, not 100% of the time. That's why companies have to keep making products. They break, and wear out. Just a matter of time.

Yeah, JB weld has been known to break the bank. And God forbid trying to fix it myself.

Yes, they do wear out. Which is why if were not for the great warranty then a $2 cutter would be preferable.

JB Weld is not expensive. But if I were to buy it just to fix my Palio, then my Palio suddenly costs me 10-20% more. If you don't mind paying more then by all means. I don't see the sense in doing so, but to each his own.

Nothing wrong with trying to fix something yourself IF you are that kind of person and you don't mind. There are somethings I fix myself and some I do not. I pay for gardening service at my home. Why in the hell would I go out and mow the lawn if I have a gardener already paid to do it? When I made the decision to purchase a Palio I factored that cost in to the premium.

Answer me this, Dan. If you bought a new car with one of those schnazzy oil change plans would you change your own oil or take it in to have it changed? Why go out, buy oil and a filter and a plug, get all up under your care and get dirty, if you already paid someone else to do these things for you? It just doesn't make any sense to IMO.

[Cornrow_Wallis]

Originally Posted by mariogolbee

JB Weld is not expensive. But if I were to buy it just to fix my Palio, then my Palio suddenly costs me 10-20% more. If you don't mind paying more then by all means. I don't see the sense in doing so, but to each his own.

Not that I disagree with sending the cutter back, but this is assuming you buy the tube of glue and use it once on the palio and for nothing else. I use that crap all the time for various little household chores. I would get added value every time I used the jb weld. It is nice to have around so I don't necessarily see it as adding to the cost of the cutter. To each his own.

[Volusianator]

Originally Posted by Cornrow_Wallis

Not that I disagree with sending the cutter back, but this is assuming you buy the tube of glue and use it once on the palio and for nothing else. I use that crap all the time for various little household chores. I would get added value every time I used the jb weld. It is nice to have around so I don't necessarily see it as adding to the cost of the cutter. To each his own.

Amen to that, use it once and you'll wonder how you ever lived without it. Of course you could live in that other world where stuff never breaks.

Originally Posted by Volusianator

Apply adhesive, close cutter, gap set, glue dries overnight, problem solved.

May be worth a try some time. IF it doesn't void the warranty, which I doubt it would. I'll have to read more up on that.

Originally Posted by Volusianator

Whoa, I hope you don't ever purchase a vehicle!

Of course we'd like things we buy to work perfectly all the time, but sometimes they don't. Can you send it back and get a new one, of course, if someone is actually to lazy to send it back, then that's their problem, Palio can't fix what they don't know is broke. For me, I have JB Weld at home, you could use something else as well. I guess just me, I'd rather fix it in 24 hours of glue dry time, and have a perfectly working item tomorrow than wait a week for a company to replace something that the consumer could've fixed on their own. My little part to help Palio as well, they don't have to ship out a free product, pay shipping, take the time to do it.

As with the car analogy I used earlier, if I'm paying a premium for a shiny new car and I considered the warranty as a selling point, then I'd expect to use that warranty. I have most always owned used cars, and have thus expected to have to pay for repairs. Again, when I've bought $2 cutters and lighters I've not expected them to last long. When I buy a cutter or lighter that literally costs 20-30 times that amount I expect it to work.

If I had JB Weld, or something similar on hand I might give it a shot after hearing your sound suggestion. But I don't, and shouldn't be expected to go out and spend the extra cash to get some when I paid for that shiny warranty. I'll just wait until I get to a B&M to replace my 2 Palios. Meanwhile I'll use my Xikars and when the Palio that comes apart does so, I'll simply put it back together again.

Originally Posted by Cornrow_Wallis

Not that I disagree with sending the cutter back, but this is assuming you buy the tube of glue and use it once on the palio and for nothing else. I use that crap all the time for various little household chores. I would get added value every time I used the jb weld. It is nice to have around so I don't necessarily see it as adding to the cost of the cutter. To each his own.

Interesting. Perhaps I'll pick some up some time.

Originally Posted by Volusianator

That's totally unrealistic.

Ever had a car repair?

A cutter, yeah, it should work, but if it's an easy fix, I'm not wasting the time of the company when I can simply do it myself. I'm just not that lazy.

Yep, had car repairs. When buying a new car I shouldn't have to worry about that.

I think your use of the word lazy is somewhat offensive. In the sense I see you using it, it means that if someone isn't doing what you do, then they are lazy. Which would include myself and several others. I'm not sure that you are consciously doing this, but I thought I'd mention it. I don't think this is your intent, but I could be wrong.

[CigarNut]

Originally Posted by Volusianator

...For me, I have JB Weld at home...

Originally Posted by Cornrow_Wallis

...I use that crap all the time for various little household chores. I would get added value every time I used the jb weld. It is nice to have around so I don't necessarily see it as adding to the cost of the cutter...

The problem is that I go out and buy JB Weld (or super glue or some other glue) use it, and either forget where I put it and go out and buy another one, or by the time I get around to needing the glue, it has dried up...

The bottom line is that some people like to fix it themselves and some don't. Both are OK -- just like cigars it's all up to the individual to do what he (or she) likes...

Originally Posted by CigarNut

The problem is that I go out and buy JB Weld (or super glue or some other glue) use it, and either forget where I put it and go out and buy another one, or by the time I get around to needing the glue, it has dried up...

The bottom line is that some people like to fix it themselves and some don't. Both are OK -- just like cigars it's all up to the individual to do what he (or she) likes...

I have a huge bottle of Gorilla Glue that I got to use twice ever. I needed it recently to fix something and it was hard as nails. I kept it in a cool, shaded location with the cap on. A waste of $20.

[T.G]

Originally Posted by mariogolbee

Yes, they do wear out. Which is why if were not for the great warranty then a $2 cutter would be preferable.

So the warranty is the only reason you bought the Palio at $44 more than the $2 cutter?

And you did it twice?

Originally Posted by T.G

So the warranty is the only reason you bought the Palio at $44 more than the $2 cutter?

And you did it twice?

No, it's not the only reason. But I would not have purchased it without the warranty. Come on now, Adam. I would think that you would have seen the parts of my posts stating that they are great, cutters, most don't break, etc. This thread is titled "Palio Concerns," not "Another Hooray for Palio Thread." So, I'm stating my concerns. I think most of them cut well, look sharp, and seem to last forever. Mine did not.

Edit: A $2 cutter would preferable over a broken $40-60 cutter that did not have a warranty, no matter how great the quality when operational. Ferdie's beautiful AVO punch was just tits until it broke and he couldn't get it replaced IIRC.

[Volusianator]

Originally Posted by mariogolbee

But doesn't it make sense to expect a product you paid for to work properly?

Whoa, I hope you don't ever purchase a vehicle!

Of course we'd like things we buy to work perfectly all the time, but sometimes they don't. Can you send it back and get a new one, of course, if someone is actually to lazy to send it back, then that's their problem, Palio can't fix what they don't know is broke. For me, I have JB Weld at home, you could use something else as well. I guess just me, I'd rather fix it in 24 hours of glue dry time, and have a perfectly working item tomorrow than wait a week for a company to replace something that the consumer could've fixed on their own. My little part to help Palio as well, they don't have to ship out a free product, pay shipping, take the time to do it.