Vinotemp 28 problems- please help!

[cricky101]

Originally Posted by timatraw

I have two full vinotemp 28's with chasidor drawers and heartfelt beads. I have them plugged in and in my basement which is always under 72 degrees.
The digital readout on both says 50 degrees. When I increase the temp to 66- nothing ever changes- the number is fixed on both at 50. I have unplugged them to reset but nothing happens. Anybody know what this means?
What is the problem? Does this affect the cigars in any way?
Do I even have to have the units plugged in?
Thanks for any input.
Tim

My basement stays pretty cool, so I don't have mine plugged in.