How would you handle

[kelmac07]

The Facebook thing is total BS. I ordered some exclusives from a shop and it took them three and a half weeks to get to me. They did send emails stating that I WOULD receive, so i wasn't too worried (as they hadn't yet charged my CC). Give 'em a few more days...than raise holy hell.

[neoflex]

Still no attempt at contact so if they're not in the mailbox tomorrow I am chewing this guys @ss out since he assured me the second time I called today that he would be in touch with a DC number before the end of the day which I am assuming would be no later than 9pm for a Cigar Shop. Total BS IMHO. I wish I lived closer to Plainfield, IL so I can tell him how much of a joke he is in person although if I were closer I would have been at the event and bought my bundle in person. I was trying to be polite and keep his name discreet but screw him. If any ones local shop is the Burning Leaf in Plainfield, IL please tell Tim I think his business practices are crap. If you say your going to do something than please do it. When your in business your only as good as your word and if everything that comes out of your mouth is BS than I definitely don't want to deal with you and will let everyone I know my experience with you. If the smokes don't show up tomorrow than it's on.

[MajorCaptSilly]

Friend him on FB and "Poke" him like there's no tomorrow. That'll do it......No it won't. I'm drinking again.....


MCS

[T.G]

Originally Posted by neoflex

Still no attempt at contact so if they're not in the mailbox tomorrow I am chewing this guys @ss out since he assured me the second time I called today that he would be in touch with a DC number before the end of the day which I am assuming would be no later than 9pm for a Cigar Shop. Total BS IMHO. I wish I lived closer to Plainfield, IL so I can tell him how much of a joke he is in person although if I were closer I would have been at the event and bought my bundle in person. I was trying to be polite and keep his name discreet but screw him. If any ones local shop is the Burning Leaf in Plainfield, IL please tell Tim I think his business practices are crap. If you say your going to do something than please do it. When your in business your only as good as your word and if everything that comes out of your mouth is BS than I definitely don't want to deal with you and will let everyone I know my experience with you. If the smokes don't show up tomorrow than it's on.

Holy crap.

I figured you were talking about Burning Leaf and the Uzi's just by the dates in your first post.

I only know Tim on a personal level and even spent 3 days in Nicaragua with him at various factories. On this level, he's a real good guy.

I have no explanation for the business behavior and I will not make excuses for his shop, but I will say, this is not the Tim I know. I'm sorry for your troubles with the shop.

[neoflex]

Well, he came through with a DC number this morning via Facebook and was apologetic so I will turn my rant machine off. The sticks still have not shown up so hopefully tomorrow or Thursday. He said he shipped them Saturday but the DC number says the tag was created on the 27th so I am not really expecting anything until at least tomorrow or Thurs. I will admit that him not being able to provide a DC number the first couple times irritated me since my experience with vendors in this industry for the past 10+ years has always been positive and this started out a little sketchy. I probably should have kept his name under wraps for another day or two but after being told I would have the DC number by two different times yesterday and both came and went I figured I was getting the blow off. I know that he and the shop have a good reputation but the way the way it was handled reminded me of a couple Craigslist/Ebay sales that went off the rails.