Lowes rant

rizzle · 04-11-2011, 01:17 PM

20 bags? That's what I'm talking about. You'll be smoking a while on that, bro!

68TriShield · 04-11-2011, 02:43 PM

Quote:

Originally Posted by rizzle

20 bags? That's what I'm talking about. You'll be smoking a while on that, bro!

Yep,that's a butt load of bags.
Knowing I was getting 50% off on that many bags,they'd have to take a hell of a lot longer than 20 minutes to piss me off

T.G · 04-11-2011, 03:21 PM

Quote:

Originally Posted by 68TriShield

Yep,that's a butt load of bags.
Knowing I was getting 50% off on that many bags,they'd have to take a hell of a lot longer than 20 minutes to piss me off

I buy 240#-320# of KF at Home Depot every Labor Day and then again at every Memorial Day when they have it for 50% off, and I'm more than happy to do all my own lifting, lugging and standing in line for those prices.

MajorCaptSilly · 04-11-2011, 03:57 PM

I just can't get upset over things like that. There is obviously a flaw in the system but it's not necessarily the fault of the folks working there. I spent a lot of years in retail and restaurant management and got to know many good people living at the poverty level or below. I would have spent that 20 minutes getting to know some of the people that were working and giving them that little bit of kindness that everybody needs. BTW: Being nice to people in stores and restaurants pays off. They remember you and will go out of their way to help you next time they see you.

MCS

smelvis · 04-11-2011, 06:04 PM

Quote:

Originally Posted by MajorCaptSilly

I just can't get upset over things like that. There is obviously a flaw in the system but it's not necessarily the fault of the folks working there. I spent a lot of years in retail and restaurant management and got to know many good people living at the poverty level or below. I would have spent that 20 minutes getting to know some of the people that were working and giving them that little bit of kindness that everybody needs. BTW: Being nice to people in stores and restaurants pays off. They remember you and will go out of their way to help you next time they see you.

MCS

Brother IMHO this is probably the best post I have seen anywhere in a long time, Good on you!

04-11-2011, 03:54 PM

Quote:

Originally Posted by 68TriShield

Yep,that's a butt load of bags.
Knowing I was getting 50% off on that many bags,they'd have to take a hell of a lot longer than 20 minutes to piss me off

It's pretty easy to make me mad, but even I am with Dave on this one.

forgop · 04-12-2011, 08:56 AM

Quote:

Originally Posted by 68TriShield

Yep,that's a butt load of bags.
Knowing I was getting 50% off on that many bags,they'd have to take a hell of a lot longer than 20 minutes to piss me off

To me, if you're going to have a "it's ready in 20 minutes guarantee" and it's not ready when you come in 9 full hours later, we have a problem. I was already stressed out enough as I was just taking what I thought would be a short break from studying and I thought I'd be back in time for my son's bedtime routine, but he was already asleep when I got home.

Did I get a good deal? Yes...I'm happy with that. I'm just not happy that someone advertises something and completely fails to deliver it. Would I have been upset to show up 20 minutes after the confirmation and they had at least been in the process of getting it down? No. The upsetting part was that over the course of 9 hours, nobody even knew about the order and had to search all of the rows to even find it on the 4th row.

In the meantime, I did just get a response from the store from my submission to the store about my experience and he's offering me a $25 gift card for their mistake.

shilala · 04-12-2011, 09:38 AM

Quote:

Originally Posted by forgop

blah, blah...
In the meantime, I did just get a response from the store from my submission to the store about my experience and he's offering me a $25 gift card for their mistake.

Duane, expect the same thing next time. The word guarantee was just contrived to get you in the door. Call ahead next time, then call again to make sure the order has really been picked, and make someone go physically touch it.

You done good on the card. Real good. Take it and run!!!

HK3- · 04-12-2011, 11:35 AM

Lack
Of
Well
Educated
Staff

Went to Home Depot Friday evening to find two 3 inch metric bolts for my mailbox. The store was empty with maybe >10 customers inside. Looked for the bolts myself but their nuts and bolts section was not easy to read as far as what was standard and what was metric. I asked for help from a nearby employee. She called Eric who was the specialist in hardware and said he would be there in a minute. I waited 15 minutes and finally started getting impatient. Finally had two guys come over that worked there, neither of them was Eric, and they couldn't understand how the nuts and bolts were setup. After a good 30-45 minutes I walked off to go and find my wife who was looking at something else. Walking back we passed a guy and I asked if he was Eric and he said yes. I told him I waited in the hardware section for a half hour and he was a no show. He just gave me a dumb look like I wasn't going to be his friend on FB anymore. Damn near an hour later I got my two bolts in standard and not metric. I made them work by cross threading the he!! out of the threaded post.

thebayratt · 04-12-2011, 01:37 PM

Quote:

Originally Posted by HK3-

Lack
Of
Well
Educated
Staff

Thats pretty rough... Im college educated and probably know more about home improvement than most the contractors/homeowners that walk in the door!

But I do work with some A-Class morons at Lowe's who couldn't poor piss out of a boot with instructions on the bottom of the boot.

It seems like the people who have been at Lowe's for 5 or more years are knowledgable people. I have been there 9+ years. Alot of the newhires are idiots, some aren't.

HK3- · 04-13-2011, 04:59 AM

Quote:

Originally Posted by thebayratt

Thats pretty rough... Im college educated and probably know more about home improvement than most the contractors/homeowners that walk in the door!

But I do work with some A-Class morons at Lowe's who couldn't poor piss out of a boot with instructions on the bottom of the boot.

It seems like the people who have been at Lowe's for 5 or more years are knowledgable people. I have been there 9+ years. Alot of the newhires are idiots, some aren't.

I hear you. I've noticed more old people working there lately like they are hiring cheap labor. I still prefer Lowers over HD anyday.

Kreth · 04-13-2011, 10:52 AM

Quote:

Originally Posted by thebayratt

Im college educated...
...who couldn't poor piss out of a boot...

So... I'm guessing you weren't an English major...

Posted via Mobile Device

forgop · 04-12-2011, 07:40 PM

Quote:

Originally Posted by shilala

Duane, expect the same thing next time. The word guarantee was just contrived to get you in the door. Call ahead next time, then call again to make sure the order has really been picked, and make someone go physically touch it.

You done good on the card. Real good. Take it and run!!!

I will call ahead next time for sure. At least they owned up to it and responded.

04-11-2011, 01:17 PM	#1
rizzle Order Restored Join Date: Oct 2008 Location: st pete, fl Posts: 2,679 Trading: (23)	Re: Lowes rant 20 bags? That's what I'm talking about. You'll be smoking a while on that, bro!

04-11-2011, 03:57 PM	#4
MajorCaptSilly Sklee Join Date: Oct 2008 First Name: Scott Location: Mishawaka, IN Posts: 2,523 Trading: (30)	Re: Lowes rant I just can't get upset over things like that. There is obviously a flaw in the system but it's not necessarily the fault of the folks working there. I spent a lot of years in retail and restaurant management and got to know many good people living at the poverty level or below. I would have spent that 20 minutes getting to know some of the people that were working and giving them that little bit of kindness that everybody needs. BTW: Being nice to people in stores and restaurants pays off. They remember you and will go out of their way to help you next time they see you. MCS __________________ Pillsbury, Minneapolis, Prince, Spoon Bridge and Cherry, coinkydink?

04-12-2011, 11:35 AM	#9
HK3- Cashmere Jungle Lord Join Date: Oct 2008 First Name: Boffa Location: The town so nice they named it twice Posts: 5,035 Trading: (48)	Re: Lowes rant Lack Of Well Educated Staff Went to Home Depot Friday evening to find two 3 inch metric bolts for my mailbox. The store was empty with maybe >10 customers inside. Looked for the bolts myself but their nuts and bolts section was not easy to read as far as what was standard and what was metric. I asked for help from a nearby employee. She called Eric who was the specialist in hardware and said he would be there in a minute. I waited 15 minutes and finally started getting impatient. Finally had two guys come over that worked there, neither of them was Eric, and they couldn't understand how the nuts and bolts were setup. After a good 30-45 minutes I walked off to go and find my wife who was looking at something else. Walking back we passed a guy and I asked if he was Eric and he said yes. I told him I waited in the hardware section for a half hour and he was a no show. He just gave me a dumb look like I wasn't going to be his friend on FB anymore. Damn near an hour later I got my two bolts in standard and not metric. I made them work by cross threading the he!! out of the threaded post.