Delivery Pizza Complaints

Stephen · 03-19-2011, 11:09 AM

Quote:

Originally Posted by chippewastud79

Recently I have picked up the pizza, since we live about 1/4 mile away. My wife pays by credit card over the phone, but when I go to pick it up there is a spot on the reciept that I sign for a tip. A tip for pick-up?

I'll leave a tip for a carry out order at a restaurant, provided everything is in order (bagged up, utensils/napkins/condiments included) and ready to go when they said it would be. A pizza joint? Not so much.

chippewastud79 · 03-19-2011, 11:19 AM

Quote:

Originally Posted by Stephen

I'll leave a tip for a carry out order at a restaurant, provided everything is in order (bagged up, utensils/napkins/condiments included) and ready to go when they said it would be. A pizza joint? Not so much.

Carry out food from a restaurant is a different animal. The servers still have to 'plate' it and bag it up for you to go, also particularly if they bring it to your car. Servers/bartenders also have to spend time from their other tables to pack up your food. A pizza that is made by the same guys no matter if it is delivered or picked up and doesn't require extra effort by them, it comes in the same box.

Stephen · 03-19-2011, 12:09 PM

Quote:

Originally Posted by chippewastud79

Carry out food from a restaurant is a different animal. The servers still have to 'plate' it and bag it up for you to go, also particularly if they bring it to your car. Servers/bartenders also have to spend time from their other tables to pack up your food. A pizza that is made by the same guys no matter if it is delivered or picked up and doesn't require extra effort by them, it comes in the same box.

Yep. A little bit of effort goes a long way with me. I even appreciate it more if bread is included and you DON'T put it in the bag, but wait until I get there to get the fresh stuff. This is good customer service and will be compensated accordingly.