For those cell customers of Verizon

[Eleven]

Originally Posted by chippewastud79

Ours worked with three Blackberry phones on our plan. I am confused why they told you otherwise.

We aren't saving a ton, but it should be between $10-$20 a month and my wife didn't have a smartphone before the change.

Some clarification:

They didn't tell me otherwise, I had tried to activate the phone online, and was redirected to a step that required me to choose a data plan. I stopped there and sent the email.

The email I quoted earlier was more cryptic than the website, so we called them tonight. We were told that to do it online, we HAVE to go through that step, but it will not affect our bill. The plan has a built in discount to adjust for the plan you choose.

So, gonna try again tonight or tomorrow, waiting on a friend to cough up his used Storm 2!

What the rep said on the phone made sense, the website is not setup to accommodate this new plan. You have to go through the step of choosing a plan and you automatically get a $20 discount on your monthly bill.

We'll see when the bill comes!

Has anyone else added a new smartphone to this plan and come across the confusion I have?