Chasidor Humidor Store and problem.

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Originally Posted by Eleven

I won't make excuses for him, but I hope in the end there is some rational explanation.

I do hope things work out for you. It's such a shame.

Ditto this. I had shelves custom made by Chas last year and everything went great. Really surprised about the lack of communication.

That being said I think that you (the OP) are justified in being upset about this. If he is making updates to the website he can return an email.

I know you said you are done but I would find a phone number and call him, then you can really say you have done your due diligence plus.