Trouble returning merchandise to WalMart - help?

[Barteur]

Could you buy something at 400$ with your cards and get immediate riembursement? I am telling you this because once I bought to my dad, for father's day a Dewalt Drill at 199$ one week later was 149$ wanted to get the credit never got it. Returned the drill at 199$ for full refund and bought to one at 149$ at lot of logistic but principles are principles and 50$ is 50$.

Good luck!

[icehog3]

Originally Posted by Barteur

Could you buy something at 400$ with your cards and get immediate riembursement? I am telling you this because once I bought to my dad, for father's day a Dewalt Drill at 199$ one week later was 149$ wanted to get the credit never got it. Returned the drill at 199$ for full refund and bought to one at 149$ at lot of logistic but principles are principles and 50$ is 50$.

Good luck!

That was going to be my suggestion...there is your best chance, since it appears they are not legally obligated to refund your money for a gift card purchase. But from what is appears, looks like they may only give you store credit (because the purchase will be over $25), so it might not work.

[mikeyj23]

If store policy says you can't return gift cards, then it is what it is. It's certainly not illegal for them to enforce that policy. Even if they did return it, they'd probably only give you store credit, which would come in the form of...a gift card. Seems to me like it's just one of those mistakes where you punch yourself afterward, but deal with it and move on. Use the giftcards gradually over the next five years - anytime you need toothpaste, use the giftcard at Wal-Mart. Need a gallon of milk, use the giftcard. They'll probably go faster than you think.

[Tikihut27]

I worked in retail for a dozen years or so in a variey of management positions.

Retailers have policies like this in place NOT to make sure you spend your money in their store. They are in place to make it hard for scammers to rip off the store/others.

CASH is where it's at, right? Turning a check or plastic into cash is easy to do if you have the funds to back it up. Bank/ATM will work. But for people who don't have the funds...

So say you use a stolen card or one gotten through identity theft. You use it once to buy gift cards, then cash in the gift cards for pics of your buddy Ben. Sweet!

So policies like this are in place to make it hard to use stolen plastic/checks to get cash. Fortunately, many store managers have the ability to override policy- and if they don't, regional/national management does. Talk to the store manager (not just any manager- the store manager. I think at WalMart they are called General Managers). If that doesn't work, ask for the regional manager's address and send off a letter.

They shouldn't be willing to PO an honest customer.