Any appliance gurus here?

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Find the model number. It'll be long say 16 alpha numeric characters. Then go to SearsPartsDirect.com and punch it in. It'll have multiple diagrams with part numbers. If you can identify the broken part most of the time you can order it on eBay or Amazon at a huge discount compared to Sears prices.

I had a similar thing happen to my Maytag. Ended up being a bad pump pulley. It's a metal pulley moving a plastic finned disc inside a plastic housing. Bearing broke and nothing would move. I would empty it if possible, then tip it back so you can see the bottom. Make sure it's unplugged first. You should see 3 pulleys with one belt around all three. One will be the motor, one the pump, and the other is the agitator. You should be able to move all three by pulling on the belt. If not, take the belt off and see which one is broken or siezed.

My best guess anyway. Sears had my pump for $70+. Got it on Amazon for $22.


Edited to say. I'd try manually depressing the lid switch first. Easiest possible cause.