How to deal with poor service?

[backwoods357]

Originally Posted by Swif

I will hold releasing the company and product to see what out come may come in the next few weeks. If nothing then I will release the information as well as emails that I have sent and received.

As I sated I have received more emails in the last hour then in the last 3 months from the owner.

Please excuse my tone, I just don't like this format, I feel this whole thread is just a threat to trash the vendor if you don't get a refund. If/when this vendor does cut you a check you are just planning on telling us nothing and considering the issue done? If you have been in regular contact with this person about the issue for a year it's time to pm a mod or just bring it forward and let them explain.