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Old 06-16-2010, 10:18 AM   #21
Mindflux
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Default Re: Why do we pay for 'service' when it's this poor?

Quote:
Originally Posted by shilala View Post
Sears makes my head hurt. They really went to crap. We bought everything from Sears for a long, long time. Now I buy garden hoses there.
I buy tons of stuff at Lowes, but haven't bought an appliance that I can remember.
My girlfriend bought a fridge at Sears a few months ago, I took a trailer to pick it up.
I wish I'd had a video camera. To watch them go through not knowing what we were talking about, where it was, and trying to get two old guys and a kid to get it on the trailer, it was priceless.
It's sad. They used to be awesome.
Every time I do an instore pickup and my wife is with me it seems to take 3 times as long as when I'm alone. Every time I get my stuff and get back in the car with her she's pissed off because it took 'forever'.

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