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Originally Posted by thebayratt
I am the delivery manager for a local Lowe's and here is my 2cents:
1. They (Sears) should have told you at the point of purchase that you need either a 3 or 4wire cord. I deffinately wouldn't suggest using an old cord. I have seen some that are litterally burnt/melted on the ends. I wouldn't even plug the new stove in that the box needed to be replaced asap. Old cords can (I didn't say will) void a warranty in some cases.
They should have sold you one (or both cords if you aren't sure.)
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Maybe so, but the "old" cord is at most 5 years old. I inspected it for anything I could detect visually and saw no problems with it.
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2. The anti-strain is required in some areas and some areas they are not... If you don't plan on moving your stove in and out of the hole alot..... i wouldn't worry about it too much. The Range cords are usually pretty thick insulated. You can get a "romex connector" and it screws to the oven hole where the cord goes through and clamps to the cord to keep it from rubbing.
But they should have taken it off for you.
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I know, it's just the principal of the thing. I have an 11 month old daughter and even though she's not going to move the stove I have my mind on safety, no matter what it is.
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3. Anti-tip bracket. We (Lowe's) don't/can't install them either. Think of it this way, would you want them yahoos drilling into your floor? Kind-of like they won't let us install them either, bc we don't know whats under/in your floor. There is actually a disclaimer on a delivery ticket saying we do not install them. There are houses up off the ground with electrical and water lines that run under the floor. Imagine drilling through one of those.
I wouldn't worry at all about the bracket; unless you plan on making love on your oven door while its open, or you have kids that like to dance on your oven door. Ovens are decently heavy, if you are cooking something heavy enough that when you set it on the door and your oven tips over...... the racks inside won't hold it either~
Yes, most anti tip brackets are resuable. All they do is catch the back leg and hold it to the ground; its just a matter of positioning it.
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I actually called sears to gripe about the anti-strain bracket and anti-tip bracket and the Rep in the delivery dept said that they usually take care of both of these. I've actually got an appointment for tomorrow to have this problem remedied. Yes, I know you'd need to dance on the door to get it to tip but as I said above it's all about safety even if my daughter isn't in any "real" danger.
When I bought the home the inspector I used made such a big stink about having that anti-tip bracket in place. So when it comes time to sell this house I'd rather not have to deal with it then if an interested party has their inspector find it missing and makes a stink of it.
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Sears usally has third party delivery crews (they aren't Sear's employees)(basically subcontractors). That means less liability for Sears. Sears is known for long waits for appliances, many stores only have displays with an area warehouse with the actual products.
BTW Lowe's has free delivery within 100miles of the store.
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What's funny is when Sears tried to sell me a warranty they said they use their own employees to do the work, not contractors. I wonder if that's a line of BS. And yes, I waited about 25 days for them to get my oven 'in stock'.