Quote:
Originally Posted by mosesbotbol
That's sad is this will be all over the forums as it should. There are many ways they could've handled it.
Suprised they licensed such a low quality piece.
If indeed there was no warranty and they don't want to stand behind it, they could've at least sent you a couple cigars for your disappoinment.
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I think that is the crux here. Palio and Xikar are cutter companies. Davidoff is a cigar company. I doubt they are manufacturing this punch. They are just selling/licensing the product with their brand name.
Regardless there should be a repair option/free replacement/free cigars/coupon for a discount. Anything other than you are SOL and would you like to buy another.