Wow, that's good customer service.
Quote:
Originally Posted by AriesOpusX
Glad to hear they took care of you. Perdomo offered to replace an entire box for me after I found a 2 inch piece of twine inside my cigar, I told them not to worry about it but I appreciated the gesture. Funny thing is when I spoke to them on the phone the guy admitted it may have been a disgruntled roller because they've found nails and stuff inside cigars before...kinda grosses you out huh?
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They've found nails in cigars?? Maybe they should start x-raying them before the sticks are shipped.
