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Palio replacement?
I sent my cutter in to Marc on January 5th. Still haven't received replacement. I haven't been able to reach them. I am not doubting their high level of CS, as it has been impeccable in the past. Is the turnaround usually this long?:sh
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Re: Paleo replacement?
Did you drop Marc (OpusEx) a PM? Looks like he may have checked in yesterday. I know that they are in the middle of bringing new products to market and doing some custom orders, but that's never stopped Marc from providing the best customer service around. Oh yeah, he was out of state last week too.
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Re: Paleo replacement?
Thanks. I'll shoot him a PM.
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:tpd: Marc is pretty good about responding to PM's. |
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Yeah! https://www.youtube.com/watch?v=OUvKIubY6OY |
Re: Palio replacement?
I had mine replaced a few months ago. It did take about 4-6 weeks, but it came! I would say be patient, and it will come. Palio is great at what they do.
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Re: Palio replacement?
I had one replaced before, but it was quick. That was a few years ago though.
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Re: Palio replacement?
Thats why I always have a few laying around :D
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Hmmmmmm, do I go with the black, camo, burl wood, silver today, or... decisions, decisions, decisions;) |
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Never say never! |
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Thanks, Tom. I needed that. |
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Re: Palio replacement?
At least it didn't get stolen by a "creepy" guy!
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