Palio comment, Xikar question

jonumberone · 07-06-2010, 03:52 PM

Now that I am sliding further down the slope, I have been paying more attention to my cuts. I wasn't happy with them, so based on what I read, I went out and picked up a Palio this morning. I'm only one cut in, but I love it already. This is based solely on how it fits in my hand, and the look(carbon fiber). One huge difference from my Xikar was how little play there was between the blades.

So to my question. Is this play normal on the Xikar? I can move the open blades about 1/16in apart with very little pressure, or bend them back and forth like wings very easily. When closed the thing is rock solid, and the screw at the bottom is tight. I suspect this is why my cuts always left a bump after removing the cap.

Side note: 3 calls to Xikar customer service went unanswered

kelmac07 · 07-06-2010, 04:30 PM

LOVE my Palios!!!

MarkinAZ · 07-06-2010, 04:40 PM

Quote:

Originally Posted by kelmac07

LOVE my Palios!!!

I'll second that

Ogre · 07-06-2010, 04:42 PM

I have never had any problems with my Xikar. They have a life time warranty. Take it a retailer and they will swap it out with a new one.

Dunkel · 07-06-2010, 04:51 PM

I want a Palio bad, I wish there was another GB coming soon. I hate paying full price for anything. LOL

ValorBali41 · 07-06-2010, 04:59 PM

I always notice that when I cut with my Xikar, it cuts clean but leaves a bump right in the middle, so your not alone and I also do notice the play in the handles...

MarkinAZ · 07-06-2010, 05:02 PM

Quote:

Originally Posted by Dunkel

I want a Palio bad, I wish there was another GB coming soon. I hate paying full price for anything. LOL

...Have you checked Goodwill Doug?

jonumberone · 07-06-2010, 05:20 PM

Quote:

Originally Posted by ValorBali41

I always notice that when I cut with my Xikar, it cuts clean but leaves a bump right in the middle, so your not alone and I also do notice the play in the handles...

I am glad to hear that. No reason to send it in then.

bobarian · 07-06-2010, 05:48 PM

The "bump" is a common occurrence with the Xikar cutters. Main reason I gave mine away. Palio for life!

Ogre · 07-06-2010, 05:50 PM

Quote:

Originally Posted by MarkinCA

...Have you checked Goodwill Doug?

Goodwill Doug????

07-06-2010, 05:57 PM

I like my Xikar...But I LOVE my Palio

07-07-2010, 12:56 PM

XIKAR has a lifetime warranty on all products. If your cutter is not performing to your standard and XIKAR's standard, return it for a free replacement. There should be no play between blades. If you like the feel of the Palio, XIKAR is launching a new ZX Ultra Slim cutter in August. Ultra Slim with finger holes! If you've called and exhausted all communication. Send me an email: rmoreno@xikar.com. I will handle your cutter personally. Bob

jonumberone · 07-07-2010, 01:39 PM

Quote:

Originally Posted by rmoreno

XIKAR has a lifetime warranty on all products. If your cutter is not performing to your standard and XIKAR's standard, return it for a free replacement. There should be no play between blades. If you like the feel of the Palio, XIKAR is launching a new ZX Ultra Slim cutter in August. Ultra Slim with finger holes! If you've called and exhausted all communication. Send me an email: rmoreno@xikar.com. I will handle your cutter personally. Bob

Email sent! Will update.

e-man67 · 07-07-2010, 01:52 PM

Quote:

Originally Posted by ValorBali41

I always notice that when I cut with my Xikar, it cuts clean but leaves a bump right in the middle, so your not alone and I also do notice the play in the handles...

My Palio does the same thing and breaks the wrapper..I hate the uneven cut..I never use the cutter b/c of this. I have only used it maybe 10 times...got it new for Christmas.

poker · 07-07-2010, 02:16 PM

Quote:

Originally Posted by e-man67

My Palio does the same thing and breaks the wrapper..I hate the uneven cut..I never use the cutter b/c of this. I have only used it maybe 10 times...got it new for Christmas.

Your Palio does this?

e-man67 · 07-07-2010, 02:18 PM

Quote:

Originally Posted by poker

Your Palio does this?

yes and I wish it didn't...it is a purdy carbon fiber one but purdy is about it.

CueTheMusic · 07-07-2010, 02:34 PM

If your Palio is breaking the wrapper on your cigars, either your cigars are way too dry, or you have a defective Palio. Contact customer support or where you got it from and get it replaced.

pnoon · 07-07-2010, 02:40 PM

Or it is operator error.

Posted via Mobile Device

e-man67 · 07-07-2010, 02:44 PM

Quote:

Originally Posted by CueTheMusic

If your Palio is breaking the wrapper on your cigars, either your cigars are way too dry, or you have a defective Palio. Contact customer support or where you got it from and get it replaced.

Nope, cigars aren't dry..cheap 50 cent cutter does a great job. My buddy's palio works fine but mine sucks.

CueTheMusic · 07-07-2010, 02:48 PM

Replace it. That is what the lifetime warranty is for.

I think any authorized dealer will replace it for free:
http://www.paliocutter.com/shops.htm

Or you don't have a retailer by you, you should be able to mail it back to Palio.

07-06-2010, 03:52 PM	#1
jonumberone Raw Dog Join Date: Jun 2010 First Name: Dom Location: Exit 8A Posts: 6,475 Trading: (62)	Palio comment, Xikar question Now that I am sliding further down the slope, I have been paying more attention to my cuts. I wasn't happy with them, so based on what I read, I went out and picked up a Palio this morning. I'm only one cut in, but I love it already. This is based solely on how it fits in my hand, and the look(carbon fiber). One huge difference from my Xikar was how little play there was between the blades. So to my question. Is this play normal on the Xikar? I can move the open blades about 1/16in apart with very little pressure, or bend them back and forth like wings very easily. When closed the thing is rock solid, and the screw at the bottom is tight. I suspect this is why my cuts always left a bump after removing the cap. Side note: 3 calls to Xikar customer service went unanswered __________________ Sex junkie looking for a dealer

07-06-2010, 04:30 PM	#2
kelmac07 Resident Maduro Whore!! Join Date: Apr 2009 First Name: Mac Location: Newport News, VA Posts: 27,322 Trading: (218)	Re: Palio comment, Xikar question LOVE my Palios!!! __________________ Dom in the MLB thread "I could probably get you to wear a Yankee hat for a Maduro!"

07-06-2010, 04:42 PM	#4
Ogre **CENSORED** Join Date: Apr 2010 First Name: Larry Location: Central Florida Posts: 12,068 Trading: (46)	Re: Palio comment, Xikar question I have never had any problems with my Xikar. They have a life time warranty. Take it a retailer and they will swap it out with a new one.

07-06-2010, 04:51 PM	#5
Dunkel Maduro & Oscuro Whore-O Join Date: Jun 2009 First Name: Doug Location: West by God Virginia Posts: 2,232 Trading: (75)	Re: Palio comment, Xikar question I want a Palio bad, I wish there was another GB coming soon. I hate paying full price for anything. LOL __________________ Blue Label,Any Filipe Gregorio,Acid,Don Elias,El Mejor Espresso,Tierra del Sol

07-06-2010, 04:59 PM	#6
ValorBali41 Weekend in Monaco Join Date: Jul 2009 Posts: 103 Trading: (0)	Re: Palio comment, Xikar question I always notice that when I cut with my Xikar, it cuts clean but leaves a bump right in the middle, so your not alone and I also do notice the play in the handles...

07-06-2010, 05:48 PM	#9
bobarian Cranky Habanophile Join Date: Oct 2008 Location: Wine Country Posts: 8,869 Trading: (51)	Re: Palio comment, Xikar question The "bump" is a common occurrence with the Xikar cutters. Main reason I gave mine away. Palio for life!

07-06-2010, 05:57 PM	#11
dubnick Guest Posts: n/a	Re: Palio comment, Xikar question I like my Xikar...But I LOVE my Palio

07-07-2010, 12:56 PM	#12
rmoreno Guest Posts: n/a	Re: Palio comment, Xikar question XIKAR has a lifetime warranty on all products. If your cutter is not performing to your standard and XIKAR's standard, return it for a free replacement. There should be no play between blades. If you like the feel of the Palio, XIKAR is launching a new ZX Ultra Slim cutter in August. Ultra Slim with finger holes! If you've called and exhausted all communication. Send me an email: rmoreno@xikar.com. I will handle your cutter personally. Bob

07-07-2010, 02:34 PM	#17
CueTheMusic Still Watching My Back Join Date: May 2009 First Name: Jeremy Location: Surrounded by corn Posts: 81 Trading: (2)	Re: Palio comment, Xikar question If your Palio is breaking the wrapper on your cigars, either your cigars are way too dry, or you have a defective Palio. Contact customer support or where you got it from and get it replaced.

07-07-2010, 02:40 PM	#18
pnoon YNWA Join Date: Oct 2008 First Name: Peter Location: San Diego Posts: 29,919 Trading: (20)	Re: Palio comment, Xikar question Or it is operator error. Posted via Mobile Device

07-07-2010, 02:48 PM	#20
CueTheMusic Still Watching My Back Join Date: May 2009 First Name: Jeremy Location: Surrounded by corn Posts: 81 Trading: (2)	Re: Palio comment, Xikar question Replace it. That is what the lifetime warranty is for. I think any authorized dealer will replace it for free: http://www.paliocutter.com/shops.htm Or you don't have a retailer by you, you should be able to mail it back to Palio.